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Posted 8/4/14
How do I gain access to Drama Only? It looks like I'm unable to watch a few drama episodes. I've also been trying to upgrade to All Access, but it's not letting me. It keeps saying "Cannot find an eligible upgrade product for your current membership."

I would like to purchase this today.

Thanks!
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Posted 8/4/14

eklypse37 wrote:How do I gain access to Drama Only? It looks like I'm unable to watch a few drama episodes. I've also been trying to upgrade to All Access, but it's not letting me. It keeps saying "Cannot find an eligible upgrade product for your current membership."
Maybe look into their (now) separate KDrama offering? Introducing KDrama.com
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Posted 8/4/14

eklypse37 wrote:

How do I gain access to Drama Only? It looks like I'm unable to watch a few drama episodes. I've also been trying to upgrade to All Access, but it's not letting me. It keeps saying "Cannot find an eligible upgrade product for your current membership."

I would like to purchase this today.

Thanks!


Are you on a free trial right now? If so, I believe that's why it's not allowing an upgrade. If you want to upgrade immediately and don't care about "losing" any days left on your free trial, then I suggest canceling the trial (this will drop you back to a non-premium account right away), and then signing up for the All-Access membership here: http://www.crunchyroll.com/premium_comparison.

If you want to keep free trial days, and don't mind waiting a little longer, then you should contact Customer Support directly using the Contact Us link. They might not be able to respond right away though, because they tend to have a bit of a backlog to work through following the weekend! Once you do get in touch they should be able to take care of you.

Like asharka I also recommend giving CR's sister site, KDrama.com a try (unless what you are primarily interested in is JDrama). There's a really generous trial offer going on right now, and in addition to the kdrama titles that CR has, it's got simulcasts and recent shows that CR does not have.

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