Post Reply Can't use paypal?
11186 cr points
Send Message: Send PM GB Post
27 / M / Ontario
Offline
Posted 8/10/14
Hey I don't have a credit card so I use paypal for most things my account is verified and all that stuff but everytime I go to check out with paypal on crunchyroll is asks me to link a new debit card/credit card anyone else getting this problem and is there a fix?

Just for record It works just fine on steam and other sites I've used and different browsers do nothing.

Also for record I do remember using my paypal before on crunchyroll and it went through and didn't ask me that option so when the problem started I contacted crunchyroll they said it was paypal so I contacted paypal and they said it was crunchyroll so I really have no idea : \
11186 cr points
Send Message: Send PM GB Post
27 / M / Ontario
Offline
Posted 8/15/14
I would really like this resolved
58666 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 8/15/14

micmatty wrote:

I would really like this resolved :(


Have you attempted to /contact customer support directly, as suggested at the top of the Help forums?
1020 cr points
Send Message: Send PM GB Post
34
Offline
Posted 12/14/14
Same problem here, from Germany. I have send a support ticket with a screen of the message paypal regurgitates every time I try to set up a membership thru paypal.

If paypal is not available in some countries they shouldn't include it in the payment methods. Where are alternative Payment methods? They seem to be gone altogether.
Der Zoodirektor
23385 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 12/14/14

jclaukemper wrote:

Same problem here, from Germany. I have send a support ticket with a screen of the message paypal regurgitates every time I try to set up a membership thru paypal.

If paypal is not available in some countries they shouldn't include it in the payment methods. Where are alternative Payment methods? They seem to be gone altogether.


In Deutschland ist die weltweit übliche Abozahlungsmethode die wir für Paypal benutzen gesetzlich nicht erlaubt. Wir arbeiten noch daran die deutsche Alternativmethode einzubauen.

Es ist aber möglich, Premium mit Paypal als Geschenkgutschein zu kaufen und auf den eigenen Account einzulösen. Leider gibt es dabei aber keine Probezeit.

Die Gutscheine findest du hier:
/store/p/82552/Anime-Membership-Gift
/store/p/82544/All-Access-Membership-Gift

Übrigens: Wenn du die Seite auf Deutsch stellst, landest du beim deutschen Support und dein Ticket wird dir schneller beantwortet.
1020 cr points
Send Message: Send PM GB Post
34
Offline
Posted 12/14/14
Super, Danke! Danke für die schnelle Antwort.
Der Zoodirektor
23385 cr points
Send Message: Send PM GB Post
34 / M / Germany
Online
Posted 12/14/14

jclaukemper wrote:

Super, Danke! Danke für die schnelle Antwort.


Kein Problem!
You must be logged in to post.