Post Reply Canceling recurring payments?
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Posted 8/17/14 , edited 8/17/14
Hey, sorry if this is the wrong place to post this, it's 6 am, I haven't slept yet, and I'm on mobile. I went to my account page, but saw no option to cancel recurring payments. I don't know if this has to do with the fact that I bought my membership through the App Store, but if I could get some help that would be great :3
The Wise Wizard
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Posted 8/17/14

nicnatmat wrote:

I don't know if this has to do with the fact that I bought my membership through the App Store, but if I could get some help that would be great :3

If you mean the Apple App Store, yes, that could be the reason, since they manage the payments.

Also, a couple of items to note:

1. If you have less than 30 days remaining on your membership, you wouldn't see a "Cancel membership renewal" in any case. (In other words, unless you are on a 3 month or 12 month membership, you wouldn't see it even if you paid via the CR website).

2. If you cancel your membership, it cancels immediately; even if you were just charged yesterday. It is best to contact customer service directly if you need membership renewal cancelled.

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