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Post Reply PS3 update 8/21/14
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44 / F / USA
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Posted 8/21/14
Downloaded the ap update in hopes it fixed the issues. I played Chihayafuru (a series I marathon and know just about every single frame) and it STILL SKIPS. What was it that it supposedly fixed? There is literally no change from the previous update (which was horrible). The one before that was the most solid, it didn't skip random frames spoiling new series. I find the ap useless unless I'm marathoning old series I already have marathoned. I don't dare watch any new anime on it because the skipping spoils the show by jumping 10-30 seconds ahead spoiling whatever reveal was supposed to happen. I'm so frustrated. I used to recommend the PS3 ap.
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Kiki 
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Posted 8/21/14

Arsenette wrote:

Downloaded the ap update in hopes it fixed the issues. I played Chihayafuru (a series I marathon and know just about every single frame) and it STILL SKIPS. What was it that it supposedly fixed? There is literally no change from the previous update (which was horrible). The one before that was the most solid, it didn't skip random frames spoiling new series. I find the ap useless unless I'm marathoning old series I already have marathoned. I don't dare watch any new anime on it because the skipping spoils the show by jumping 10-30 seconds ahead spoiling whatever reveal was supposed to happen. I'm so frustrated. I used to recommend the PS3 ap.


Hey Arsenette.

Please contact us at support so we may get you to do a connection test:

http://www.crunchyroll.com/help?topic=contact
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31 / F
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Posted 8/21/14 , edited 8/22/14
I got the update today too and was just curious what it was updating as well. I had some freezing issues about a month ago, but they cleared up after a week or so. I only watched one episode today with no trouble. Again, just curious what was being updated.

Thanks for your hard work Crunchyroll :)

Update: Watched a full episode of a drama (over an hour ep) and 2 times it froze the picture while the audio kept going. No idea if this was related to the update, but have not had this happen before.
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27 / M / Cali
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Posted 8/21/14
I was looking for a news article on the main site about this but I didn't find anything...I"m always happy that there are fixes going on but it would be nice to know what specifically this update was supposed to address...
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39 / M / Surrey, UK
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Posted 8/21/14 , edited 8/21/14
I'd also like to know what was fixed in the patch. Hopefully, the time is sometimes took before an episode started playing. I've perosnally not encountered any skipping issues (apart form rewinding sometimes bounding forward about ten minutes...) but often I would fine I had to try and start and episode anywhere form two to ten times before it actually loaded the video.
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44 / F / USA
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Posted 8/22/14

Ezgi wrote:


Arsenette wrote:

Downloaded the ap update in hopes it fixed the issues. I played Chihayafuru (a series I marathon and know just about every single frame) and it STILL SKIPS. What was it that it supposedly fixed? There is literally no change from the previous update (which was horrible). The one before that was the most solid, it didn't skip random frames spoiling new series. I find the ap useless unless I'm marathoning old series I already have marathoned. I don't dare watch any new anime on it because the skipping spoils the show by jumping 10-30 seconds ahead spoiling whatever reveal was supposed to happen. I'm so frustrated. I used to recommend the PS3 ap.


Hey Arsenette.

Please contact us at support so we may get you to do a connection test:

http://www.crunchyroll.com/help?topic=contact


Thanks just did (I somehow don't get email notification of messages anymore)...

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44 / F / USA
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Posted 8/22/14
Btw I got the message and saw what was asked. I am literally having the same problem on 2 consoles (because now they are the exact same player) and it its not my internet connection. I can see Crunchyroll just fine on my PC and laptop (in fact the only way I see anything these days is connecting my laptop directly to my TV). If I had a connection issue it would have duplicated the problem on both Laptop and PC. It is ONLY the console aps. This didn't happen before you decided to change the player by swapping out the old PS3 verion with the Xbox version (that remembered where in the stream you left off). BOTH aps are broken. It's not a connection issue. The problem is the ap itself.
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31 / F
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Posted 8/22/14
So its not just my ps3 thats having issues. I thought once I did the update it would stop freezing up, but now its even worse than last time. I can't even watch a full second without it freezing.
Spazze 
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47 / M
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Posted 8/22/14
I get no sound at all on my PS3. Reminds me why I dropped premium last time. Guess I will just cancel it again
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29 / M / Somewhere in Texa...
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Posted 8/22/14 , edited 8/24/14
It might still be too early to tell, but I haven't had any problems since the update. I'll try to marathon a few episodes of different animes and see if I can get any problems to pop up.
Dranio 
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Posted 8/24/14 , edited 8/24/14
yeah, the skipping problems got slightly worse for me and it started taking longer to load the videos with this last update, that is, until last night. I hoped it would fix by this morning, but nope, it's still broken completely. I can't even get into the app anymore. everytime I try it tells me I need to sign into psn before I can use it, disregarding the fact that I'm already logged into psn. I can access netflix and amazon instant video just fine, but crunchyroll's app doesn't even realize I'm logged into the network anymore. I can access the site and everything fine on my PC, but I prefer my PS3, which I can apparently no longer use. I can log into everything else, as I said before, just fine. I've tried reinstalling the app multiple times, and still nothing. these updates seem to make it worse, not better, at least in my experience.
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26 / M
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Posted 8/24/14
Ok so it's not just me, I downloaded the update today and I was able to log into the app and watch 3 episodes then it wouldn't load any video anymore, I quit the app thinking it was my net connection but when I tried to log back into it I have the "you must be logged into your sony psn account in order to use this application" I have changed my DNS servers without help
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37 / M
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Posted 8/24/14
Was able to watch SAO2 yesterday after update but today tells me I need to log in to the Sony Entertainment Network now too.
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23 / M
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Posted 8/24/14
I have the same problem it keeps saying I need to log into my Sony entertainment network account. I hope the issue is fixed soon.
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Posted 8/24/14
Crunchyroll why must your app for the ps3 always suck and it always seems to be down or buggy everytime I log on im glad I brought the laptop along with my ps3 when i went to the track or I'd be an angry SOB right about now. I mean watching track technicians scrape some poor guy off the wall is fun and all but not for 2 hours but im glad to see im not the only person having this issue with the ps3
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