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Assuming you have used both, which roku app is better?
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36 / F / Guam
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Posted 8/29/14 , edited 9/3/14
This should be pretty easy. I want to see all of that so-called "positive feedback" they are getting.
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38 / M / Kansas
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Posted 8/29/14
No way, new Roku app actually got a vote? Must be some hipster trying to be ironic.
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55 / M / Northeast Ohio, USA
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Posted 8/29/14
Could be someone who switches back and forth between different apps, and prefers them the same.

Though it would have been better for those people to upgrade all of the apps to a better UI than to downgrade the Roku app.
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39 / M / Northern CA
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Posted 8/29/14 , edited 8/29/14
Maybe a troll or someone who works for CR voted for the new app - stir the pot for the former. Thanks for making this....though I doubt they care much. I think it takes direct emails and people cancelling their service at this point to get their attention. Either way, it'll be interesting to see the outcome (I'm guessing not surprising, though).
jmshep 
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54 / M / Untied States
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Posted 8/29/14 , edited 8/30/14
Has anyone done a network traffic analysis of CR streaming demand since the downgrade? I would expect to see some falloff since the damn thing doesn't work. I used to watch a couple of shows a day, but now... The. Best. Roku. Update. Ever. Just. Won't. Let. Me. Someone remind me why I'm paying CR to alpha-test this vision of branding excellence?
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36 / F / Guam
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Posted 8/29/14
probably not. that would be cool data though
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99 / luftballons
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Posted 8/30/14 , edited 8/30/14

Old Roku app
29 votes (90.6%)

New Roku app
3 votes (9.4%)


Umm. 3 votes for the new app... Bee, Yanting, & Baker?
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39 / M / Surrey, UK
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Posted 8/30/14
Four. Because:

1) App performs basic functions (plays episode first time, and goes start to finish without skipping) that even the PS3 (buffering hell) and Xbox 360 (random skips) currently cannot accomplish.
It can take me several minutes to get a an episode running on the PS3. Compared to that, backing out of the menu or app and restarting will genuinely be faster than some of the truly abyssmal load times my PS3 has suffered.

2) Plays in HD. So it is currently powered on because it isn't the CR box that can't play HD. (It was powered off for months prior to this)

3) Interface is now (mostly.... see 4) consistent with my Primary CR box - PS3. For me at least, even a mostly consistent flaw-set beats having to remember multiple completely disparate UI.

4) Features missing from Roku version, which are also the biggest flaws with the Roku app (lack of episode selection, autoplay, etc.) are openly being planned for the next release.
Hell, they're adding the option to resume from beginning, which would actually jump the Roku app above the PS3 as my primary CR device if this happens.

4a) Something that Roku-only owners may not appreciate...
We are being told that certain flaws are acknowledged and actively being improved for the next version .
Believe it or not, that actually puts Roku users at an advantage over PS3 and Xbox360 owners. We have no real idea as to whether the very real bugs in those apps are even being actively worked on at the moment. or any real idea as to a timescale. Dev screenshots of the proposed fixes within a month of people raising issues? That's something the other forums can only dream of.

TL;DR
It does what I need better than other platforms.
My main issues are already being addressed.
It isn't an alien UI compared to my main CR box.
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Posted 8/30/14 , edited 8/30/14

TiggsPanther wrote:

Four. Because:


1) The old app did this as well, and did it without video problems or UI glitches. Not every Roku model can play videos right now.

2) There is absolutely no reason they could not of simply added this to the old version.

3) The PS and X apps could of been changed to the superior Roku UI and the same end result would of been achieved.

4) The missing features were REMOVED, and there's no guarantee whatsoever that they're coming back. Sure, CR is "looking into" the possibility of adding them back, but that in no way means they will be coming back.

And they are not "adding" the option to resume from beginning, they are restoring that option as they removed it with this new version.

4a) The only reason they are doing this is because we forced them to go into full damage control mode. Unlike soft "we would probably get X more subscribers if we made good PS/X apps" numbers, they have hard numbers of physically countable subscription cancellations due to this downgrade. They had no choice but to at least claim they're working on the flaws, even if they really aren't.
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99 / luftballons
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Posted 8/30/14 , edited 8/30/14
Hey, I'm joking about assuming the positive votes are from CR employees. Well, sorta. But Tiggs wants to vote how Tiggs wants to vote. If you want a valid poll, you have to accept the results. Even if some people are catastrophically wrong with their vote. ;)

Even I don't hate the basic app design they were supposedly shooting for. I only hate the implementation they ended up with. I hate the current state of the app, and I hate that they had the nerve to force it on us, knowing it was so broken. Probably the last part, most of all.
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39 / M / Surrey, UK
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Posted 8/30/14
I'm not saying that the new app is perfect. I'm not even saying it's not flawed. I'm just giving some reasons why not everyone loathes the new app. Sure I seem to be in the minority. I'm just getting sick of people assuming that there is no valid reason to like the new app, unless you're a CR employee trying to pad the numbers.
People are allowed to like it, you know. Even if most people seem to hate it, hating it isn't compulsory. Or expected. Or the "only way to think".

Besides, there is one other genuine reason why I prefer the current version. Again, it may be something to do with the route between Crunchyroll's non-HLS CDNs and my (UK-based) ISP.
The old one didn't always play for me. As in when I selected an episode it would slowly try to access the stream and, if I was lucky, usually lock onto (or drop down to) a one-dot quality. Otherwise it would actually drop me back to the menu without playing anything. At which point I'd give up and switch rooms.

I don't know why this was. Maybe the UK nodes in the CDN just weren't caching enough owing to hardly anything using the non-HLS streams. Maybe others ISPs, or other countries, didn't ave this issue. But the old app for me was very unreliable for playing the streams. And the absolute "best" I could hope for was two-dots, if all the fates aligned.

New app plays content (for me).
Old app didn't always play content (for me).

Now maybe I am the odd man out in both cases here. But for me that relly is the difference between the old and new Roku apps. And going from an unreliable app to an always-play app is a major step up. HD is a bonus. The fact that I also prefer the UI is, to be honest, incidental. (I would have accepted an upgraded version of the old UI had that been what happened. I'd 100% resent it now, though, seeing that they opted for the one I already uses.)

To those for whom it always worked before and rarely (if at all) works now, it obviously sucks. And the faster CR can fix it, the better. But for me is is simply the other way around. It didn't always work before. Now it does.
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39 / M / Northern CA
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Posted 8/30/14
I guess I'm glad it works for some people. To be fair, I think this poll is flawed because I would think most of the people visiting the Roku threads did so because they were upset with the new app. Usually, when you're happy with something you leave it alone - most people on that side of the fence probably wouldn't search these threads out because they're fine with how it runs. Please don't get me wrong, I think CR really did us, their customers, a big disservice in rolling out this app with all of it's very obvious flaws and need to make things right in this matter. I've complained in both of the main threads regarding this and sent in a few messages to CR regarding my unhappiness. I just thought I'd point out that things like this might not be a large motivator to them; I truly believe cancelling service and/or directly contacting them is a better method if you want to get your opinion across.
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Posted 8/30/14
Unfortunately the http://internettrafficreport.com team does not log things as small as companies, but if you ever need to know the current bandwidth into and out of your country or state, they are the folks to go to. I also don't know what percentage of pre-existing Crunchyroll traffic went through Roku boxes through their servers. I could not guess how traffic might have dropped without that information, but Roku knows what the numbers are for one piece of the puzzle, and Crunchyroll does for the other. It will be interesting to compile that and see what the numbers changed to.
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99 / luftballons
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Posted 8/30/14

Assuming you have used both, which roku app is better?

Old Roku app
64 votes (95.5%)

New Roku app
6 votes (9.0%)

Apparently they had the same engineers working on the code for forum polls.
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55 / M / Northeast Ohio, USA
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Posted 8/31/14 , edited 8/31/14

AikenGhoti wrote:

Assuming you have used both, which roku app is better?

Old Roku app
64 votes (95.5%)

New Roku app
6 votes (9.0%)

Apparently they had the same engineers working on the code for forum polls.


What's funny is that the percentages given are to the tenth of a percent ... while being incorrect at the unit percentage place.

Presently its 71:6, so out of 77:
* 71/77 = 92.2% ~ Crunchyroll's answer? 95.9%
* 6/77 = 7.8% ~ Crunchyroll's anser? 8.1%

And, of course, 95.9%+8.1% = 104%


tdscowcroft wrote: To be fair, I think this poll is flawed because I would think most of the people visiting the Roku threads did so because they were upset with the new app. Usually, when you're happy with something you leave it alone - most people on that side of the fence probably wouldn't search these threads out because they're fine with how it runs.

They are "flawed" in that they are internet polls, not scientific samples, but there's no telling which way the bias runs ... it can also be that there are people who are reluctant to talk up in support of the new app faced with the vigorous criticism of it, who are looking for a poll so they can express their view without getting the risk of being viciously attacked by the juvenile element that goes overboard in these things.
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