Post Reply Product Reviews - missing product pages
22064 cr points
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Posted 8/30/14
Hi,

I received a product from you which is great and have no problems with, but I received an E-Mail to review the product. I click on the link, I then type out my review, I press submit and then a 404 page error displays. When I try to search the product in your store, the page and product no longer exists! How do you expect me to write a review if the web page is missing. I have found this for a lot of other products on your website also.

What I said in my review for my Purple Heart figure was;

She is awesome. A lot bigger then I expected well worth the money and very good quality. She was packaged very well. The only problem I have with her is that one of her wings is loose but I have managed to prop it against another part of the figure which works well. Thank you Crunchy Roll another satisfied customer.

Thanks,

Greg.

P.S. I attached a picture of her - Not sure why it rotated it on it's side.

Crunchyroll Store Manager
41984 cr points
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26 / F / California
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Posted 9/16/14
Once we sell out we generally hide the listing just to clean up the store, but I'm glad you liked your Purple Heart Figure! It's a gorgeous figure and it's great that the actual release matched the product listing!

In regards to the loose wing, if it becomes a problem, contact Good Smile Company support and send pictures. Since it's a relatively recent release they should be able to ship parts or replacements if the problem is actually a defect. But that's my two cents as a fan haha.

Thanks again!
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