Post Reply Urgent need to cancel my trial
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Posted 9/3/14 , edited 9/3/14
Hey people, ive been tempted to subscribe for ages and saw a free trial and thought what the hey ill do it, but as i was checking how to cancel if needed (as not sure ill have the spare cash in the near future) i found i cannot use the canel free trial button, as it says my info is being verified. what is being veriefied? as when i go to the change payment option it says my card is authenticated? would really like to cancel asap any help?

at best id ust like to know how long this verification will take so i can cancel then instead of trying again and again now. just worried that it wont be done until after trial period ends
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Posted 9/3/14

Zealem wrote:

Hey people, ive been tempted to subscribe for ages and saw a free trial and thought what the hey ill do it, but as i was checking how to cancel if needed (as not sure ill have the spare cash in the near future) i found i cannot use the canel free trial button, as it says my info is being verified. what is being veriefied? as when i go to the change payment option it says my card is authenticated? would really like to cancel asap any help?


It takes about 24-48 hours from the start of your trial before you will be able to cancel it, and it is not charging your account.

Once the "Cancel" button appears, when you select it, it will end your free trial immediately, so it's best to wait until the last day to cancel.
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Posted 9/3/14 , edited 9/3/14
thank you very much, thats all i needed to know, sorry if i seem a bit over worried or anything but was kinda panicking when i couldn't find any information on how long that time period is
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