Post Reply Problem with changing subtitle languages.
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Posted 9/7/14
First off, if this is in the wrong section, you can move it as you see fit.

Anyway, to the problem:

So I keep trying to turn off the subtitles so I can work on my Japanese, but whenever I right-click on the video to deactivate the subtitles (on the shows that allow this feature), my browser freezes and the video player crashes.

This has only been a recent problem (I was able to right-click with no problem last week), but I was wondering if there was any new update that may have interfered with this feature. Or maybe it's just because I haven't renewed my subscription yet, and it might go back when I pay for the next month.
One Punch Mod
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Posted 9/8/14

denuchi1 wrote:

First off, if this is in the wrong section, you can move it as you see fit.

Anyway, to the problem:

So I keep trying to turn off the subtitles so I can work on my Japanese, but whenever I right-click on the video to deactivate the subtitles (on the shows that allow this feature), my browser freezes and the video player crashes.

This has only been a recent problem (I was able to right-click with no problem last week), but I was wondering if there was any new update that may have interfered with this feature. Or maybe it's just because I haven't renewed my subscription yet, and it might go back when I pay for the next month.


Moved to Site Suport / Minor Questions (to find the forums for help related to CR's site and services, click on"Help" from the Forums page, select the relevant help section, and click "New Topic" once you're in that appropriate subsection).

Unfortunately I don't know anything about why this crash might be happening--first time I've seen it reported.
The Wise Wizard
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Posted 9/8/14

denuchi1 wrote:

So I keep trying to turn off the subtitles so I can work on my Japanese, but whenever I right-click on the video to deactivate the subtitles (on the shows that allow this feature), my browser freezes and the video player crashes.

Do you do this while the video is playing, or do you pause it first? If not, try pausing first to see if that functions as a workaround to prevent the crash.

Der Zoodirektor
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Posted 9/8/14
Which browser and flash player version are you using?
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Posted 9/8/14
I'm using Mozilla (though, I tried on Chrome and it doesn't work there either). And I think it's Adobe Flash 14, according to my program list.

Whenver it crashes, I get a pop-up that says "Shockwave Flash may be busy, or it may have stopped responding" and "Warning: Unresponsive plugin".
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Posted 9/11/14
Update to the problem:

Everything works fine when I right-click on videos while in fullscreen mode. But if I'm watching a video in a smaller window and I right-click on it, that's when everything freezes.

I noticed it does the same thing when I read manga on the vizmanga site.
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