Post Reply Crunchyroll Phone Number
2003 cr points
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68 / M
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Posted 9/9/14 , edited 9/9/14
What is the contact number and address for crunchyroll uk based office

I have been charged on average two to four times a month for at least 6 months

Please do not suggest the contact us form after using that and being ignored for 3 days I resubmitted a form but remain unhopeful since like most web based companies they are happy to take your money but not refund.


I would like to speak to some form of manager at the office and also send written confirmation that I will be taking further action in order to get back the monies owed to me.
Bjaker 
51785 cr points
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Posted 9/9/14


Howdy!

Unfortunately we do not offer phone support at this time.

I've just checked and I see your email from this morning but see no prior emails.

I'm responding to your email right now so we can help you out there.

Best,
-Baker
2009 cr points
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Posted 4/15/15
i'm done with crunchyroll. no phone support, and horrible response times and responses for inquiries. If another bill is posted on my account and i continue to not recieve premium services i will be hiring a fucking lawyer.
Der Zoodirektor
23401 cr points
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34 / M / Germany
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Posted 4/15/15 , edited 4/15/15

rcoll823 wrote:

i'm done with crunchyroll. no phone support, and horrible response times and responses for inquiries. If another bill is posted on my account and i continue to not recieve premium services i will be hiring a fucking lawyer.


You don't seem to be a premium subscriber at all currently. As far as I can tell, you should not have been billed since January, unless you have a secondary account. Can you give me some more specifics about your issue?
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