Post Reply Canceling account
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Posted 9/10/14
Hi Im trying to cancel my subscription, but every time I click the " Cancel membership" Button in my account settings, nothing happens. Am I doing something wrong?
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Posted 9/10/14

schizofreako0 wrote:

Hi Im trying to cancel my subscription, but every time I click the " Cancel membership" Button in my account settings, nothing happens. Am I doing something wrong?


You didn't happen to recently start a free trial, did you? If so, it can take 24-48 hours after the trial starts before you are able to cancel, and doing so will immediately revoke any Premium Membership benefits.

What browser/OS are you using?

If absolutely nothing is happening, do you have any plugins installed that could be blocking something, such as Noscript or Adblock?
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Posted 9/10/14

eyeofpain wrote:


schizofreako0 wrote:

Hi Im trying to cancel my subscription, but every time I click the " Cancel membership" Button in my account settings, nothing happens. Am I doing something wrong?


You didn't happen to recently start a free trial, did you? If so, it can take 24-48 hours after the trial starts before you are able to cancel, and doing so will immediately revoke any Premium Membership benefits.

What browser/OS are you using?

If absolutely nothing is happening, do you have any plugins installed that could be blocking something, such as Noscript or Adblock?

Nope Ive had it for awhile, atleast 3 months. Tried canceling it on google crome and on internet explorer. The upgrade account button works, so I dunno whats going on
The Wise Wizard
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Posted 9/10/14

schizofreako0 wrote:

Nope Ive had it for awhile, atleast 3 months. Tried canceling it on google crome and on internet explorer. The upgrade account button works, so I dunno whats going on

I would advise contacting customer service directly.

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