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Post Reply Ads take forever and i can't skip them
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16 / M / Alberta, Canada
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Posted 9/19/14 , edited 9/24/14
Whenever i open a new episode to watch on the app for the iphone, it opens an add that is 15 seconds, but each second counts down one second every four to ten seconds. Also the same happens with the skip button and when it finally says i can skip the add it wont let me. Please help!!
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F / Sibyl System
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Posted 9/19/14 , edited 9/24/14
do you want a guest pass?
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33 / F
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Posted 9/20/14 , edited 10/20/14
Same thing is happening to me on the iPad app sine I did the update to iOS 8 Does anyone know if a fix is coming?
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16 / M / Alberta, Canada
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Posted 9/20/14 , edited 9/24/14
A guest pass would be a temporary solution but i am hoping that an update will come out fixing this, i can watch the anime still, it just takes a long time to get through the adds
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25 / M
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Posted 9/25/14
Same here getting the same problem on iPad on iOS 8 really annoying having to wait 5 mins to watch a "1:00" long ad. I'd love to know if there will be a fix coming out soon
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F
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Posted 9/28/14 , edited 10/5/14
I have the same problem on my iPad but I've sent an email so hopefully it'll be fixed soon
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32 / F
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Posted 9/29/14
Been having the same problem since the iOS 8 update on my ipad. The timers for the adds are all wonky. It won't let you skip through and the timer for the add will keep running even though the add is finished. Basically a 1 minute add is running for 2 minutes...maybe closer to 3. There is also a 50/50 chance the app will crash at the end of the add, or part way through.
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33 / F
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Posted 9/30/14
Sent notice to help desk and just keep getting the standard "we know about this issue and are working on it" reply. Have been getting this reply for over a week and a half. I think they are just ignoring b/c we are not pay to watch members.
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Posted 10/2/14
I have the same problem! Once, an ad about wedding photography came on and it was supposed to take 16 minutes, with a skip button (that doesn't work). I tried quitting the app to get a different ad but it always brings up the same wedding photography ad! I ended up letting it run through because I was so eager to get back to watching my show! Took about an hour :(((((( hopefully they fix it soon!!
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Posted 10/3/14 , edited 10/7/14
I am having the same problem and have not found a way to fix it. I really like the service but can't afford to go premium. To me it seems as if they don't care to much about their non-paying users and will only fix the problem when they feel like it (if they feel like it). I just wanna watch SOA and Aldnoah.Zero.
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83 / F / Bite the pillow.
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Posted 10/3/14 , edited 10/5/14
I have similar problems with iOS 8.x.x.

After the iOS update, the Crunchyroll iOS App (on my iPad in this case) has performed poorly especially with Ads/commercials. I have a lot of Ads freeze up with no way to reboot the App. Even if I close the CR iOS App, it returns with the stuck Ad (or black screen).

Eventually, I have to shut my iPad down completely and begin again.

I don't have these problems when I access CR from the website (via a browser) so I'm sure it's the iOS App.
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37 / M
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Posted 10/9/14
Also having this problem in iOS 8. The ad timers are running at something like 1/5th real time. That means a 30 second add actually takes *150* seconds. The ad itself runs for 30 and then you get a blank screen for the remaining time. The skip button is behaving similarly weirdly with the time, and also doesn't work. So when you get the two minute destiny ad (that actually takes 10 minutes), it's unskippable and basically rendering the app unusable.

Appears to be an iOS 8 specific problem.
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33 / F
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Posted 10/13/14
Just read they have a fix for the manga app for iOS 8, any word on the fix for the ad problem?
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34 / M
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Posted 10/13/14
When where and how did you obtain this detail of an ad fix I'm getting withdrawal symptons.
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33 / F
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Posted 10/14/14 , edited 10/14/14

nickbarnes87 wrote:

They have finally updated the app on iOS 8! It works on my iPad Air and my iPhone 5S.


Found this about the manga app. Now if only they would fix the ad issue when trying to watch episodes
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