Post Reply Crunchyroll overcharge help!!
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Posted 9/30/14
So I was checking my credit card account when I noticed I got charged 59.95 for my anime membership. The problem is I normally get charged 6.95 and even my order number says they charged me 6.95. I sent in a complaint already but I was wondering if crunchyroll will be willing to refund me the 59.95 and charge me the 6.95 instead
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Posted 9/30/14

deadman5295 wrote:

So I was checking my credit card account when I noticed I got charged 59.95 for my anime membership. The problem is I normally get charged 6.95 and even my order number says they charged me 6.95. I sent in a complaint already but I was wondering if crunchyroll will be willing to refund me the 59.95 and charge me the 6.95 instead


Sounds like you got charged for an annual membership. I imagine that if it's a recent charge they will be happy to reverse it, and set you up with monthly renewal at 6.95 per month if that's what you want instead. Since you already contacted them, you'll have to wait and see what the response is.

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Posted 9/30/14
Yeah the charge was done yesterday I sure hope so thanks. I would prefer the monthly charge cause my anime viewing times can fluctuate a lot
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