Post Reply Full screen mode is broken on Windows 10 (Technical Preview)
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Posted 10/6/14


In Windows 10 Technical Preview's IE11, the fullscreen mode is broken for both manga and anime's viewer. As you can see in the image, it was blown over the real size of the screen so the bottom right was cut off. This is IE11's build-in Flash version 15.0.0.167. Plug-in based flash in Firefox is working ok. I tried on two different machines, same problem.

I understand that it is an alpha/beta version of Windows, but only Crunchyroll's player is broken so you may want to start investigating. I tried a couple others flash player (non-Crunchyroll) and they seems to be working ok.
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Posted 10/6/14
I don't have that problem watching anime on Chrome.
The Wise Wizard
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Posted 10/7/14 , edited 10/7/14

hyperlh wrote:

I understand that it is an alpha/beta version of Windows, but only Crunchyroll's player is broken so you may want to start investigating. I tried a couple others flash player (non-Crunchyroll) and they seems to be working ok.

You should also select the "Feedback" live tile on the Start Menu and report this to Microsoft. If it works in previous version of Windows, but doesn't in the technical preview, it doesn't matter if CR is the only site you've encountered with the problem. That is especially true since you noted that only Internet Explorer is affected.

I'm also running the Windows 10 technical preview. While I couldn't view the exact page you show in your screen shot due to only having an Anime Membership, I viewed both the latest issues of Mysterious Girlfriend X and Arpeggio, and didn't see the issue in either in IE. Here's an example:




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Posted 10/7/14
Thanks for letting me know it works on your setup. I actually suspect that it's not exactly the OS but maybe other problem but since I can only reproduce it on the two Windows 10 setups I have and not on Windows 8 I decided to report here. I disagree with you on another point though. If only CR is effected then it is probably CR's player doing something different than the other flash player when it tries to go fullscreen and CR should be the one fixing it since everyone else seem to do the right thing. Doesn't hurt to report MS too of course. I may do that at some point if I'm running out of idea.
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Posted 10/7/14 , edited 10/7/14
More update: I try changing my screen resolution down and it works fine?! Only when I choose native resolution (2560x1440 and 2560x1600 for the two setup I have) than the problem occurs. My Windows 8 setup is on a third machine (Surface Pro 3) so I cannot check that yet. Can someone from CR give me some help?
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Posted 10/11/14
its a "technical preview" OS. Its made to be broken and put back together. Also, being that its not a prod OS, so support really doesn't exist.


Personally, it sounds like a problem with the baked-in version of Flash for IE11. Some type of Graphical scaling problem.


maybe one of the dev's will pop in, but otherwise I'd say 4k crunchyroll just doesn't work.
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Posted 10/11/14
Again, I understand it's alpha/beta software. This is not 4k though. Just your good old 2560x1600 monitor (I believe 4k usually refers to 3k+ on the horizontal). Since only crunchyroll is having problem I think I might as well give you guys a head-up and hoping CR would start looking into it. Oh well.
The Wise Wizard
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Posted 10/11/14

hyperlh wrote:

Again, I understand it's alpha/beta software. This is not 4k though. Just your good old 2560x1600 monitor (I believe 4k usually refers to 3k+ on the horizontal). Since only crunchyroll is having problem I think I might as well give you guys a head-up and hoping CR would start looking into it. Oh well.

If you could duplicate the problem on a released version of Windows, then it would be something for CR to look into.

Even if CR were literally the only site having the problem under Windows 10, Microsoft could change something that would affect whatever fix they went to the trouble of making before the OS is finalized.

Would I be correct in assuming you don't have the proper cable on hand to connect the Mini Displayport on your Surface 3 to your 2560x1600 monitor?

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Posted 10/11/14
No I don't have the cable so I can't verify. The two machine that have this problem are my two desktop.

I'm not going to arguing what right or wrong philosophy. I just think that the purpose of a beta software is so that developer knows ahead of time what's coming so they can fix it before the stable version come out. If CR going to take a different approach and wait then ok, I won't say anything more.
The Wise Wizard
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Posted 10/12/14

hyperlh wrote:

I'm not going to arguing what right or wrong philosophy. I just think that the purpose of a beta software is so that developer knows ahead of time what's coming so they can fix it before the stable version come out. If CR going to take a different approach and wait then ok, I won't say anything more.

At this point the issue has only been confirmed to happen in one browser, on one specific (not yet released) version of Windows, and apparently only on higher resolution displays. There have been no reports of similar problems of users of released versions of the OS with higher resolution displays.

The first reports on the release date for Threshold (Windows 10) had it pegged for spring 2015, but the latest reports I've been hearing indicate it may be the second half of 2015.

Given the other items any Windows programmer at CR needs to address, and the small percentage of users this would affect even if Windows 10 were released tomorrow (i.e., users of high resolution screens using IE rather than another browser), I would expect this to be a low priority.

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Posted 10/12/14 , edited 10/12/14

TheAncientOne wrote:


hyperlh wrote:

I'm not going to arguing what right or wrong philosophy. I just think that the purpose of a beta software is so that developer knows ahead of time what's coming so they can fix it before the stable version come out. If CR going to take a different approach and wait then ok, I won't say anything more.

At this point the issue has only been confirmed to happen in one browser, on one specific (not yet released) version of Windows, and apparently only on higher resolution displays. There have been no reports of similar problems of users of released versions of the OS with higher resolution displays.

The first reports on the release date for Threshold (Windows 10) had it pegged for spring 2015, but the latest reports I've been hearing indicate it may be the second half of 2015.

Given the other items any Windows programmer at CR needs to address, and the small percentage of users this would affect even if Windows 10 were released tomorrow (i.e., users of high resolution screens using IE rather than another browser), I would expect this to be a low priority.



That's why I wasn't demanding a fix. I think all I said is "maybe CR want to start investigating." I apologize if what I said came out otherwise. It would be nice to see if this is producible for others or developers, which is why I appreciate your respose that you can't reproduce it. It would be nice if a CR developer come and say "Hey, we can reproduce that! But we're busy so this is low-prority. Sorry" or "No sorry we can't reproduce it. We think it's just your setup." Any of those response would be useful to me. The first one, I'll simply leave this topic and others will know that this is a known issue. The second one, then I can see if there's anything else I can try on my part.
The Wise Wizard
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Posted 10/12/14 , edited 9/13/15

hyperlh wrote:

No I don't have the cable so I can't verify. The two machine that have this problem are my two desktop.

If your display has a standard size DisplayPort input, a Mini Display Port to DisplayPort cable wouldn't cost much, and would be a handy item to have for your Surface 3.

A 6 ft. one would be $4.88 + shipping at Monoprice, or starting from $3.65 (including shipping) at ebay.

If your monitor only supports full resolution via dual link DVI, however, the proposition gets more costly. While a passive adapter wouldn't cost much more than the above cables, dual link requires an active adapter.


With that said, the Surface 3's native display is 2160 x 1440, already above the common 1080p resolution. I suspect that if it isn't showing the problem on its native display, it likely wouldn't at 2560 x 1600.

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Posted 10/22/14
I'm on Windows 10 on a 1920 x 1080 display and it works fine on my end. On IE 11, Chrome, and Firefox. So I cannot confirm and issue and thus cannot try steps to trouble shoot.
Peh84 
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Posted 9/13/15 , edited 9/13/15
Issue is still present on Windows 10 using IE 11 with an resolution of 2560x1440.
Firefox or Chrome doesn't have this issue. Only IE 11. I've noticed this is also present on different sites with embedded videos.
I assume this issue comes from the integrated flashplayer in IE 11.
The Wise Wizard
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Posted 9/13/15

Peh84 wrote:

Issue is still present on Windows 10 using IE 11 with an resolution of 2560x1440.
Firefox or Chrome doesn't have this issue. Only IE 11. I've noticed this is also present on different sites with embedded videos.
I assume this issue comes from the integrated flashplayer in IE 11.

Do you have the same issue using Edge? IE 11 is officially depreciated in Windows 10 and is only included for legacy purposes.

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