First  Prev  1  2  Next  Last
Post Reply Charge twice a month for Anime subscription
58666 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 2/17/15

ThatKakashi wrote:

I got charged twice in January


If you haven't yet, you should definitely /contact customer support, and let them know about the problem directly.
Der Zoodirektor
23373 cr points
Send Message: Send PM GB Post
34 / M / Germany
Offline
Posted 2/17/15

ThatKakashi wrote:

I got charged twice in January


Because our billing cycle is 30 days. So you have a charge on the 1st for January, and another on the 31st for February.
11467 cr points
Send Message: Send PM GB Post
24 / M / Texas
Offline
Posted 2/18/15
Thank you for letting me know. I usually get charged on the seventh, and I was lucky I had money in the bank at the the end of the month.
First  Prev  1  2  Next  Last
You must be logged in to post.