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Moderators and behavior.
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(´◔౪◔)✂❤
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Posted 10/17/14 , edited 10/18/14
I don't see how the quotes you have mentioned makes moderators rude. To me it's just a short simple reply without any feelings to it. Since they are not getting paid, they have no reason to care about CRM. Of course, when a mod replies "I don't know, ask someone else" that's just not right. It's not a users' job to look for mods they might not even know.

I have met shit moderators, and worst...shit admins on other sites. I think CR mod are generally better than any other site I've been to, and they are really lenient with the bans...unless you did something really stupid like post nudes. Mods that stays mods tend to have a higher level of "professionalism". As for the ones that come and go... well they leave for a reason.
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31 / M / Bellingham WA, USA
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Posted 10/17/14 , edited 10/18/14
The problem with Crunchyroll is that mods play favorites with certain users depending on how long they've been here or how much they personally like them, regardless of how much of a troll they may be.

As far as I can tell, Shinji seems to have thrown mod status to a bunch of teenagers back at the sites inception and they've since morphed into this sort of strange, ineffectual group of misfits who don't really see eye to eye with the current generation of the community. Have you ever read the forum rules? If you ever thought to yourself that they look like they were written by a high school student, you probably aren't far off the mark.

The forums should have been nuked when the site went legit, and proper community management should have been set in place. But instead what it looks like happened was they took the status quo and added to it in an effort to increase the level of professionalism. And that worked...marginally. It seems the mods are accountable to actual employees, and they've added in a few decent mods here and there. But it's still pretty obvious that the whole system of forum rules and moderation were built on the bones of what came before- which to be honest was a website that I had wanted nothing to do with at the time.
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It doesn't matter.
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Posted 10/17/14 , edited 10/18/14
hmm
I've seen a few forums in my time and in those there have been good, bad and ineffective moderators.
I'm pretty sure the reason many don't care is because it's a job that requires a professional standard for little to no pay. If they wanted to work in customer service they could be a security guard, phone operator or cashier for much more without the hassle of having everything they do on record in the public eye for years. I'm sure if someone asked me to do that for free I'd tell them to stick it or I might agree and forget to turn up for work.
And the CR site rules aren't too surprising, I understand some of CR's own mods were chosen based on how many face book friends they have and that's high school politics allover.
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Posted 10/17/14
How does one become a moderator?
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21 / F / Fort Worth, Texas
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Posted 10/17/14 , edited 10/18/14

narutosonic330 wrote:

It is a fast way to lose buyers but unfortunately I believe being a moderator is no more than a privilege that kinda builds up your pride. They really just "do their job" without having intent of trying to improve the site, so it seems. (not generalizing all moderators, just from what I experienced in the past few years.. lol)


Right on the money.

Just think of how much time moderators spend on the computer, and just think about how often anonymous posters are polite and kind -- exactly. Moderators have absolutely no reason to be nice, and that's why every forum pretty much ever made typically puts them in a bad light. All the moderator-haters from 2010-2012 all left. I used to lurk here and I used to get a kick out of these two guys who would clown on this moderator who had Winnie as their avatar.
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19 / M / Cali
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Posted 10/17/14 , edited 10/17/14
Whether they get paid or not, I believe they still have to be genuinely friendly with the regulars. It shouldn't be faked just for the sake of money. That's what will keep this place running as a community.
Dragon
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37 / M
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Posted 10/17/14

SweetPerplexity wrote:

How does one become a moderator?


(To be fair, I really hate to post in threads like this - as someone pointed out earlier, a mod posting will sometimes shut things down, which I don't want to do at all. In fact, that really curbs a lot of my posting behavior over the entire forum here at CR. I try to stick to the harmless threads, or in cosplay corner, since that's kind of my thing. But I do like to answer questions, so here goes..)

I became a moderator during the last open call for mods. Had to go through a screening process, answer a bunch of questions, do basically a short essay about why I wanted to mod, etc. I have no idea if they checked my FB friends list (which is pathetically small) or anything else. I didn't know any other mods at the time, nor anyone who also became a mod in my group, and I'm pretty sure I had 0 CR buddies at that point.
Ghost Moderator
AHTL 
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27 / Norway
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Posted 10/17/14 , edited 10/17/14
Personally speaking from both a user & moderator perspective, there are a few things that can help prevent a culture of selfish agenda driven moderators.

- Easy lines of communication between the moderators (PMs don't count. We're talking Facebook chat, skype, teamspeak anything instant really)
- Guidelines for the moderators (what to do in certain situations, what to NOT do etc)
- Staying close with the community and not trying to distance yourself as all-mighty gods who might suddenly smite your head and kidnap your posting rights
- A way for the fellow mods to view each others actions, so that they can easier police themselves
- A system for reporting moderators without the report going straight to the moderator in question

Of course there can always be failures no matter what tools & guidelines you set up. It is after all humans behind the keyboards, nobody is perfect and some of are even devious.
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It doesn't matter.
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Posted 10/17/14
Mabe I was thinking about ambassadors.
That makes more sense.
Posted 10/17/14 , edited 10/17/14
I hate mods/admins in general. Me and CR mods/admins don't get along, now this is solely my opinon but Funi mods>CR mods I was on funimation for 1 month only and the mods were so nice and helpful. I really liked them compared to the CR mods who are douchebags imo .
I wont say why or how because that is personal but as much as I try to 'like' the CR mods I just can't.
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20 / M / Cincinnati, OH
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Posted 10/17/14 , edited 10/17/14
Moderators are justice, we need to respect them.

Edit: I admit creating multiple accounts, because I didn't realize things that would get me banned from livestream. I admit making a vs. thread. I admit yelling at the forums and I've decided to apoligize to Crunchyroll and all of its administrators/moderators. I mean hey, their not perfect and I'm not perfect either. I also admit making a forum that draws a lot of wrong attention which is now closed by SailorBee. Which means I am not trying to be a bad guy, I just need to follow the site rules as usual like I'm suppose to. I'm glad that I didn't debate against the mods, becuase that would be embarrassing to me. Crunchyroll is just trying to make things peaceful, they just want us to follow all of their rules. That way, we can get along. I admit that I was wrong. The stupidest things that I would never do was to post nudity, post illegal anime sites, or post bugs. I would always get along the Crunchyroll mods/admins even they corrected me. They were nice to me, anyway, all I need to do is to follow the leader..
9272 cr points
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M
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Posted 10/17/14 , edited 10/17/14
I didn't even know moderators were a real thing. Color me shocked.
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27 / M / Louisville, KY
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Posted 10/18/14
I'll say the worst moderators are on MMO-Champion. I remember a while ago I asked a question on their forums about some quest issue in World of Warcraft and moderator banned me for 3 years. I believe it was me asking if there was a way for me to skip a glitched quest and continue the zone. His reason for ban was "There are already x threads with the same question, learn to search next time." or something to that effect.
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U.S.
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Posted 10/18/14
If things are unclear, talk about it.

Posted 10/18/14
BUT WHO MODERATES THE MODREATORS?!?!?!1
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