Post Reply I don't want my monthly premium account
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Posted 10/26/14
My little brother accidently hit the monthly premium account but I don't have the money nor do I need it .... Can a mod or an admin plz erase the account so that I don't have the premium and I don't have to pay every month PLZ thx you
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Posted 10/26/14

KiritoXNarutoX7 wrote:

My little brother accidently hit the monthly premium account but I don't have the money nor do I need it .... Can a mod or an admin plz erase the account so that I don't have the premium and I don't have to pay every month PLZ thx you


You only got 3 CR points, so I take it your a new user and thus are using the 14 day trial. You don't need anyone to do it for you, just click on this.



Then click settings



And then this



Then just follow the on screen instructions.
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Posted 10/26/14

KiritoXNarutoX7 wrote:

My little brother accidently hit the monthly premium account but I don't have the money nor do I need it .... Can a mod or an admin plz erase the account so that I don't have the premium and I don't have to pay every month PLZ thx you


TheOmegaForce70941 wrote:
[excellent instructions]


Thank you, TheOmegaForce.

KiritoXNarutoX7, if for some reason you're unable to cancel on your own from your account settings page, please do contact Customer Support Directly via the Contact Us link. Even though I"ve moved this over to the Site Support forum, which support staff do monitor a bit, the surest way to reach them is through that Contact Us form.
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Posted 10/26/14
Ok thank you guys so much im going to try it now.
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Posted 10/26/14 , edited 10/26/14
No it doesn't have that option to cancel membership
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Posted 10/26/14

KiritoXNarutoX7 wrote:

No it doesn't have that option to cancel membership


Did you just start the trial membership today? If so then you'll need to wait a day or so to cancel (while the info submitted when you signed up is verified). I'm not sure exactly what the settings page looks like during that period, but it's a possibility I failed to mention.

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Posted 10/26/14
Ok I'll wait till tommorow then thanks
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Kiki 
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Posted 10/27/14

KiritoXNarutoX7 wrote:

Ok I'll wait till tommorow then thanks


The cancellation button isn't available to you since you purchased via iTunes. You would need to cancel your trial from iTunes instead.

Follow this link for management instructions:

http://support.apple.com/kb/ht4098

After following these directions you'll be able to enjoy the rest of your week trial and the subscription will not renew.
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Posted 10/27/14
thanks bro thats what i did and was trying to figure out how to do it through crunchyroll
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Posted 10/27/14
Ok I did the itunes thing and turned off auto renewal ... Does that mean I get to keep the free trail untill it ends?
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Posted 10/27/14

KiritoXNarutoX7 wrote:

Ok I did the itunes thing and turned off auto renewal ... Does that mean I get to keep the free trail untill it ends?


Yes :]
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Posted 10/27/14
Ok thanks for all the better that helped me CR has the friendliest forums so thanks again
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