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Posted 10/29/14
Hello, it wont let me cancel my membership, its saying 'You cannot cancel until your details have been validated' I want to cancel right now please help!
Dragon
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Posted 10/29/14

anth785 wrote:

Hello, it wont let me cancel my membership, its saying 'You cannot cancel until your details have been validated' I want to cancel right now please help!


Hi,

I see you just signed up today - it takes a day to validate information, but you should be able to cancel after that. Otherwise, your best bet is to use Contact Us and select "Billing" as the issue - that will put you in contact with customer support, who should be able to help you out.
Queen of Support
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Posted 10/29/14

anth785 wrote:

Hello, it wont let me cancel my membership, its saying 'You cannot cancel until your details have been validated' I want to cancel right now please help!

Hello there!

I have cancelled your trial for you.



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