Post Reply cant get on crunchyroll app
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20 / M / 'murica
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Posted 11/11/14 , edited 11/11/14
i just get stuck at the authenticating screen and it never moves from there i've tried unlinking my account but that did nothing, this all started after i updated it the app.
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28 / M
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Posted 11/11/14
i got it to work by deleting the CR app all together and downloading it again
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20 / M / 'murica
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Posted 11/11/14
yeah just just did that and it worked. thank you.
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23 / M
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Posted 11/12/14
I tried, but that didn't work either, any other suggestions
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26 / F / US
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Posted 11/12/14
Same problem! Deleting it didn't change anything. I'm gonna try and wipe it completely from the xbox, and see what happens...
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30 / M / Dallas, TX
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Posted 11/12/14

Tcyrus wrote:

I tried, but that didn't work either, any other suggestions



nolifeprincess wrote:

Same problem! Deleting it didn't change anything. I'm gonna try and wipe it completely from the xbox, and see what happens...


Also try Deactivating/Unlinking your Devices.
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26 / F / US
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Posted 11/13/14
Thanks for the suggestion! Once I do that, how do I deactivate them?
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26 / F / US
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Posted 11/13/14
I mean reactivate!
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30 / M / Dallas, TX
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Posted 11/13/14

nolifeprincess wrote:

I mean reactivate!


The app should prompt you to log in when you launch it after deactivating/unlinking.
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20 / M / Florida
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Posted 11/14/14
im also having the same problem and have done all of the above and still no luck getting past authenticating screen. :/ Ive used this app daily for such a long time without any problems so im honestly confused as to what else to do.
Der Zoodirektor
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34 / M / Germany
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Posted 11/14/14 , edited 11/14/14
Our engineers are aware of the issue and working to resolve it.
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25 / M
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Posted 11/22/14
On the xbox one it worked the first day, now i cant even get to the authenticating screen.
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39 / Inside your compu...
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Posted 11/22/14
Running this problem today on xbox360. Might has something to do with the latest version...... Nothing wrong until after the update to the latest version.

Iooks like I'll have to switch to using PS3 app
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