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Post Reply Xbox One App Freezing
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Posted 9/5/16
Add me to the list.
Tried everything to solve it on this thread and still nothing.
Crunchyroll- sort it out! I'm not paying to not be able to use it.
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31 / M / Dallas, TX
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Posted 9/6/16

yuristrifeX wrote:

Add me to the list.
Tried everything to solve it on this thread and still nothing.
Crunchyroll- sort it out! I'm not paying to not be able to use it.


Is it freezing when opening the app, or when visiting the queue? Have you tried any of the workarounds posted in this thread?
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Posted 9/6/16 , edited 9/8/16
Ive been having the freezing issue after about 30 secs of launch since the day it released. i have tried all the "solutions" both on this list and from crunchyroll themselves and nothing has worked ever. im quite certain its happening due to queue size because if im really fast and can log out before it freezes i can sit in the app and look around for hours without any problem but as soon as i log back in it starts happening immediately. im just pissed off because its been happening for so long and crunchyroll hasnt done a thing to fix it that i can see.
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Posted 9/8/16
I too have the freezing issue and I also think that it is due to my queue size. I removed anything that I watched, but the queue is still too large and the app freezes/crashes. I don't want to have to delete all of the things in my queue just to watch on the xbox one, and it's absolutely unacceptable that this has been the case since the app came out. I'm assuming it's pre-loading or pre-reading the queue when the app opens and then fails, so why don't the programmers just stop the app from loading the queue information unless you open the queue? This, or fix the damn bug. If anyone has a fix for this that works, please let me know.
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Posted 11/7/16
I had been having this issue as well so I deleted a bunch of shows from my queue and it started working again.
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Posted 11/10/16
I have been having the same issue for a while also. I don't mind watching it on my PC but I'm not bybit or in n it all the time so I want to be able to watch it on the Xbox one. The few people that use my account can't get it to open on their Xbox also. It's been like this for over a month. It won't open in the Xbox 360 also
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Posted 12/21/16
Where do u clear history? I hav been having the same problem, now tht other websites I use to for anime dnt work no mo, im sick with crunchy roll lol plz help I used to love crunchy n want to get bak to it
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Posted 12/22/16

chaos_kittens wrote:

Where do u clear history? I hav been having the same problem, now tht other websites I use to for anime dnt work no mo, im sick with crunchy roll lol plz help I used to love crunchy n want to get bak to it


There should be a button on the /history page.
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30 / F / Bellingham, Washi...
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Posted 1/7/17
I've had these same problems. I've found that if you get into the app by going through OneGuide it won't freeze up. Right now it won't load once I pick a show just does the spinning wheel of dumb.
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Posted 3/12/17
The problem should be (and this is how i fixed it) you have to many things in your queue and it makes the xbox crash. Removing some items from your queues should fix the problem
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38 / M / Portland, OR
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Posted 3/17/17 , edited 3/17/17
Adjusting the que's via the PC, lets see if that fixes this shenaniganry

Edit: Yep. Thats..highly annoying. Anyways all good.
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Posted 4/9/17
Ice been paying crunchyroll since 2013 have had the same issues and it got worse some time in 2015 I wanted to watch one piece from the begining , but good ol crunchyroll hasn't been working since 2015 , rip OFF paying for a service that doesn't even work like come on, but I bet u if I get the PS4 Trash it would work again....FIX CRUNCHYROLL FOR XBOX NOOOOOOWWWWWWW
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