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Posted 11/29/14
I've had this trial account for about a week, but I'd like to cancel it before I get charged. Can't really afford a membership as of now though I plan on getting one sometime soon :). How do I cancel the trial?
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Posted 11/30/14
Okay, so I saw a post with pictures detailing how to cancel. I think I've had my account for a week or so, is there any reason why my credit card shouldn't be validated by now?
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31 / M / Dallas, TX
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Posted 11/30/14

BAMvsGAME wrote:

Okay, so I saw a post with pictures detailing how to cancel. I think I've had my account for a week or so, is there any reason why my credit card shouldn't be validated by now?


You appear to be a normal user to me, so that might have something to do with that.
Der Zoodirektor
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Posted 11/30/14 , edited 11/30/14
Looks like you already managed to cancel it.
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Posted 11/30/14
But I dont remember canceling it, which is why I'm worried about the subscription.
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Posted 11/30/14

BAMvsGAME wrote:

But I dont remember canceling it, which is why I'm worried about the subscription.


One of the CS staff members may have cancelled it for you, and just missed letting you know about it. I'd suggest keeping an eye on your bank account, and /contact them if you see any charges.
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Posted 11/30/14

eyeofpain wrote:
One of the CS staff members may have cancelled it for you, and just missed letting you know about it. I'd suggest keeping an eye on your bank account, and /contact them if you see any charges.


Okay, thanks for that info. Guess I'll just have to keep an eye on it then.

Der Zoodirektor
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Posted 12/1/14
You will not be charged. As I said, it's canceled.
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