Post Reply Can't Access Some Wishlist Items, or Gift Membership
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Posted 11/29/14
I'm wondering if the store's acting up because of Black Friday inundation. My problem is that some items on my wishlist are now marked as "Private", rather than "Available" or "Preorder". The items now marked as "Private" (including BDs and DVDs for Madoka Magica, Fullmetal Alchemist, Baccano!, FLCL, and many more) now bring me to a 404 error page. It is only items that are marked as "Private" that do this. Are they sold out? Are they no longer on the store? Is the store under a heavy load? Thank you to anyone who can provide an answer.

Also, when I try to click the Gift Membership option at the bottom of the site, I receive the same 404 error. I'd really like to at least be able to take advantage of 30% off membership before the sale ends. Is there another way I can gift membership to someone other than the link at the bottom of the site. Thanks again!
Otter Modder
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Posted 11/29/14
Don't quote me on this, but I think that when an item is marked as private by a vendor, it means that it is no longer for sale but the actual entry is hidden rather than deleted in case it comes back. This leaves it in your wishlist but since it is no longer for sale you cannot access the full page. As for the Gift Memberships, they have been disabled for the duration of the store sale since there is no discount for membership.
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Posted 11/29/14
Oh, sad day. Well, thank you for the answer!
Crunchyroll Store Manager
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26 / F / California
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Posted 11/30/14

Cogito4816 wrote:

I'm wondering if the store's acting up because of Black Friday inundation. My problem is that some items on my wishlist are now marked as "Private", rather than "Available" or "Preorder". The items now marked as "Private" (including BDs and DVDs for Madoka Magica, Fullmetal Alchemist, Baccano!, FLCL, and many more) now bring me to a 404 error page. It is only items that are marked as "Private" that do this. Are they sold out? Are they no longer on the store? Is the store under a heavy load? Thank you to anyone who can provide an answer.

Also, when I try to click the Gift Membership option at the bottom of the site, I receive the same 404 error. I'd really like to at least be able to take advantage of 30% off membership before the sale ends. Is there another way I can gift membership to someone other than the link at the bottom of the site. Thanks again!


To answer for both questions in one answer:

If an item is marked for private is not available for sale at this time. Whether the product will be restocked is dependent on a couple factors such as age of item, demand, etc etc.

Sorry for the inconvenience and thanks for shopping!
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Posted 12/1/14
The black friday sale has already ended, yet it still not there...
Crunchyroll Store Manager
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Posted 12/1/14
I fixed it!

http://www.crunchyroll.com/store/p/82552/Anime-Membership-Gift

Thanks everyone!
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