Post Reply Problems Connecting?
4037 cr points
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Posted 12/1/14
I keep getting a message saying that the app won't connect to the internet. All other apps can connect along with all my games. however for some reason Crunchyroll suddenly decided it didn't want to work again. I noticed this problem earlier in the day and reset both the router and Xbox 360, however the prblem persisted, "All connection to the internet was down for the Xbox". A few hours past and all the apps can connect except for Cronchyroll I do love this app but if this doesn't get fixed I will quit Crunchyroll and never come back. Please help me fix this problem. Note I have done the connection test and it all works.
58668 cr points
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30 / M / Dallas, TX
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Posted 12/1/14

Balidon58 wrote:

I keep getting a message saying that the app won't connect to the internet. All other apps can connect along with all my games. however for some reason Crunchyroll suddenly decided it didn't want to work again. I noticed this problem earlier in the day and reset both the router and Xbox 360, however the prblem persisted, "All connection to the internet was down for the Xbox". A few hours past and all the apps can connect except for Cronchyroll I do love this app but if this doesn't get fixed I will quit Crunchyroll and never come back. Please help me fix this problem. Note I have done the connection test and it all works.


Looks like you're a new Premium member, so I'm guessing this hasn't happened in the past?

Are you using a modem provided by your ISP/Cable/DSL provider? If so, those sometimes don't work very well with consoles and multimedia servers. Purchasing your own router is probably the easiest way to solve the issue, but you might want to try hooking up your console at someone else's house, who has the same service provider and owns their own modem, to see if the problem is still there.
58038 cr points
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33 / M
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Posted 12/1/14
I had the same problem last night, the app suddenly didn't want to connect to the internet. It was working fine earlier that day. And today the app just freezes the xbox360 completely when I try to open it. All other apps and games seem to work fine.
19206 cr points
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24 / F / Los Angeles
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Posted 12/1/14
Same. I submitted a request.

I got a server error earlier today and now the app won't even load, just freezes everything.
58038 cr points
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33 / M
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Posted 12/2/14
Update... for me the app seems to have started working again about 5 minutes ago.
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