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34 / M / Oregon, USA
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Posted 12/8/14 , edited 12/8/14

shiryou wrote:

As soon as our maintenance of the store is completed, I'm sure our storekeepers can work something out for you.
For the time being, we apologize for the inconvenience caused by the extended downtime.


I sure hope so. All too often I miss out on a deal do to varying circumstances, usually money, and said deal doesn't come up again for quite some time if at all. Well I have the money now but the store is down.
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Posted 12/8/14 , edited 12/8/14
Does anyone know if they are going to extend cyberweek for a day due to technical difficulties. Because i haven't been able to access the store for 2 days it was in my cart and i was about to buy :C
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24 / F / USA
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Posted 12/8/14
It's been 2 days and the store is still down? What's even going on that it's down for so long? I had finally gotten the money to be able to buy it. Mm! I hope this gets fixed
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26 / M / Boca Raton, Florida
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Posted 12/8/14
Same deal my order for my mystery bag is gone from my order history. I am glad its not just me.
Kuldaj 
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32 / M
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Posted 12/8/14
Kind of wondering about this myself. My order history had listed my recent purchase, but now the mystery bag is gone. I still have the e-mail and the funds have been taken out of my bank account, so just wondering what is going on.

Can we get any more word on why the store is down?
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34 / M / Oregon, USA
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Posted 12/8/14
Still no time frame but at least they've post a header message stating that they will be extending deals once the store reopens. So that's a positive. I just hope the deal I want gets included in that extension.
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30 / M / Dallas, TX
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Posted 12/8/14


According to an earlier post in this thread, order history will be back as soon as the store is online.

According to Loveless, they'll be extending the deals, too.
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22 / F
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Posted 12/9/14


I emailed them.

I just hope this isn't actually holding up the orders.
Crunchyroll Store Manager
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26 / F / California
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Posted 12/9/14

Isa_Mar wrote:



I emailed them.

I just hope this isn't actually holding up the orders.


If you placed orders prior to the store going down, they are in the process of getting shipped. Our warehouse and internal computers are fine so we've been shipping out all weekend.
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22 / F
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Posted 12/9/14
OMG
THANK YOU~
this is a birthday gift so i was worried
Crunchyroll Store Manager
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26 / F / California
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Posted 12/9/14 , edited 12/9/14

Isa_Mar wrote:

OMG
THANK YOU~
this is a birthday gift so i was worried


Omo that's important. When do you need the package by? If you PM me the order # I'll see when this will get shipped out.

Thanks!
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22 / M
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Posted 12/9/14 , edited 12/9/14

Loveless100If you placed orders prior to the store going down, they are in the process of getting shipped. Our warehouse and internal computers are fine so we've been shipping out all weekend. :)


Whew! I sure hope this is the case. My package is already delayed as is.
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26 / M
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Posted 12/9/14
Store is finally back online!
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32 / Fort Wayne, IN USA
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Posted 12/10/14
anyone else find that the entire store is out of stock and the wish list/ cart won't load. I really want to buy those bags for Christmas gifts.
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