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Rude Customer service/website suppport
9452 cr points
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33 / M / TN
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Posted 12/10/14
I've rarely had issues with Comcast, when I have they have always taken care of it. My promotion ended and when I called about my service acting weird they informed me that I was only getting a small amount of bandwidth because after the promotion it was downgraded. The agent renewed my promotion and game me credit towards my bill, and I was an asshole through the whole process. Technically they didn't owe me anything but because we signed up through a verzion promotion and weren't informed of alot of things the guy fixed everything and was really good about dealing with me.
5449 cr points
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54 / M / Tacoma, WA. wind...
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Posted 12/10/14
It's pretty rare that I have issues with customer service that go awry. Generally I wait and try to be as nice as possible until they say or do something stupid then I'll get kind of nasty. When I was dealing with Comcast CS about my bill and the gal said that I should've called more than four times to make sure that they got things right..... I informed her that It was THEIR F**king job to fix THEIR problem and that four of THEIR people had told me it was "fixed" until I got my bill. I was considerably lest tactful than that....

Only a couple of other times had I gotten that rude to any customer service people, all with different companies.

4131 cr points
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21 / F / The Flying Pussyf...
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Posted 12/10/14
Ppl tend to forget customer service ppl are ppl too
33395 cr points
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26 / M / Socal
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Posted 12/10/14

TheOmegaForce70941 wrote:

The only customer support that have been shitty to me is Telenor (a phone carrier in Sweden)


IngramIV wrote:

Crunchyroll Itself is an example of good support, but in the other hand... some Crunchyroll modderators...


Shh... Don't unleash their fury upon us!


It's too late TheOmegaForce70941, They're on to us, It's all a conspiracy!

53558 cr points
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26 / F / The great not so...
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Posted 12/11/14

pewternatural wrote:


Tsubasa_Lover_4Ever wrote:

Frontier Communications customer support you can literally tell they are reading from a script and yet Frontier insists they are trained "professionals".

They may be trained for like a week, but they are far from professional. The Frontier help desk from facebook is more helpful than the 1-800 at least I feel like they know what they are talking about.




That sucks to hear, I'm stuck with Comcast and their service sucks. The customer service is alright their usually not rude over the phone, they just never actually fix my problems. I actually had to report them to the Better Business Bureau. One guy actually told my mom, when she went to the xfinity store, that she should sign up for Frontier like everyone else if we didn't like the service. Unfortunately Frontier is the only other option we have and it sucks that their no good either.


Yeah how much is the download speed where you are at? Mine bounces around the 1MB range until congestion then its .60 or lower. Thats the only shitty thing about living out in the boondocks either stick with Frontier or go with a satellite that only offer a maximum of 40 GB a month.

I really want another CR membership, but with these speeds there isn't really a point cause constant buffering during congestion hours. I used to be able to load a SD video back in 2011 or so, but now since more people are on the line out my way I can't even load SD. -___- So I pretty much stick to fansubs and MP4 downloads. They said in February if they get enough funds they will install a satellite to decrease the congestion, but I'm not putting my hopes on it.
12549 cr points
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25 / M / MO
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Posted 12/11/14
One time I was shopping at a Walmart overnight and wanted to buy a game so I asked the associate who was just watching a movie at the time for some help, she then sighed rather loudly and asked me what I had said so I repeated it and eventually stopped leaning on the counter and went over with me and got the game for me. While not super bad I wasn't a huge fan of it and now being an overnight worker at Walmart myself (different store though) I try to be as friendly as humanly possible to every customer I have even if they're being very rude to me about us not having a product in stock or something.
2868 cr points
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31 / M
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Posted 12/11/14


That really does suck, you might try writing the better business bureau, if they advertised speeds higher than that and are lying. It won't get you faster internet, but the companies, will sometimes give discounts, just to get you to say the problem was resolved, especially if their trying to get a foothold in your region and don't want bad reviews getting out. it always amazes me, just how lacking America has a country is, when it comes to the internet service providers. For being the birthplace of the internet, we're basically behind every first world country when it comes to the quality we get.

18050 cr points
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U.S.
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Posted 12/11/14

pandrasb wrote:


TheOmegaForce70941 wrote:

The only customer support that have been shitty to me is Telenor (a phone carrier in Sweden)


IngramIV wrote:

Crunchyroll Itself is an example of good support, but in the other hand... some Crunchyroll modderators...


Shh... Don't unleash their fury upon us!


It's too late TheOmegaForce70941, They're on to us, It's all a conspiracy!


Do you even know what the word conspiracy is?
29860 cr points
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F
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Posted 12/11/14

nemoskull wrote:

dealing with paypal india, or microsoft india, or pretty much any india based 'custormer service'.


LMAO
18092 cr points
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20 / M
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Posted 12/11/14

onibrotonel wrote:

State farm


liar! Jake from state far is a nice guy

Posted 12/11/14
None really, usually for me it's pretty quick and easy, though some mods on CR make me wonder...
18050 cr points
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U.S.
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Posted 12/11/14

Eviltwinkee wrote:


onibrotonel wrote:

State farm


liar! Jake from state far is a nice guy


You know how much commercial Flo has been doing while being a single mom. Jake is not paying his monthly child support. Nice, my ass.
18092 cr points
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20 / M
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Posted 12/11/14

onibrotonel wrote:


Eviltwinkee wrote:


onibrotonel wrote:

State farm


liar! Jake from state far is a nice guy


You know how much commercial Flo has been doing while being a single mom. Jake is not paying his monthly child support. Nice, my ass.


Yeah of course he's not paying child support who would after Flo betrayed Jake to join Progressive. At least Jake keeps it real and isn't a sellout like Flo

18050 cr points
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U.S.
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Posted 12/11/14

Eviltwinkee wrote:


onibrotonel wrote:


Eviltwinkee wrote:


onibrotonel wrote:

State farm


liar! Jake from state far is a nice guy


You know how much commercial Flo has been doing while being a single mom. Jake is not paying his monthly child support. Nice, my ass.


Yeah of course he's not paying child support who would after Flo betrayed Jake to join Progressive. At least Jake keeps it real and isn't a sellout like Flo



Woah, now. I sense some aggression. You're defending him like his yours. How long you have been dating Jake?
18092 cr points
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20 / M
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Posted 12/11/14

onibrotonel wrote: Woah, now. I sense some aggression. You're defending him like his yours. How long you have been dating Jake?



lol we completely got off topic

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