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Post Reply PS4 "An Unknown video player error has occured"
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28 / F / Heredia, Costa Rica
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Posted 1/1/15 , edited 10 days ago
I changed my DNS to Google ones in my router, deleted app data and cache and still doesn't work.. I'm not in the US so TWC is not the issue.
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27 / M
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Posted 1/1/15 , edited 1/1/15
It's weird because only SOME videos are working, latest Grisaia episode opens normally while most of the others don't, like last episode of Fate Stay Night and many others. I'm trying many series and only Grisaia seems to be working, no idea why, or at least the great majority is not working.
And changing DNS changes nothing. Everything is working fine on the PC, only the PS3/PS4 app is doing this. No idea about xbox/wiiu
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34 / M / houston, tx
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Posted 1/2/15
Still happens with my PS3. I tried all the advice posted on the forums. Uninstalling and reinstalling, changing router number, etc. Nothing works. Crunchyroll still freezes and crashes all the time. This is very distressing because I do 90% of my viewing on my console. I sincerely hope this will be fixed soon.
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32 / M / Downey California
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Posted 1/2/15
Beast mode!!!!!!! Thank you for advice everyone. Change DNS in PlayStation not router
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Posted 1/3/15
I have the same problem and im not from the US so I dont have TWC, any other fix?
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30 / M / Dallas, TX
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Posted 1/3/15

evilfallen2 wrote:

I have the same problem and im not from the US so I dont have TWC, any other fix?


The original issue with TWC was resolved a while back, but the current problem is related to the after effects of a massive DDoS attack that CR suffered last week. Some people seem to have luck changing their DNS settings to OpenDNS or Google's Public DNS (instructions are posted on the second page in this thread).
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50 / M
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Posted 1/3/15

eyeofpain wrote:


evilfallen2 wrote:

I have the same problem and im not from the US so I dont have TWC, any other fix?


The original issue with TWC was resolved a while back, but the current problem is related to the after effects of a massive DDoS attack that CR suffered last week. Some people seem to have luck changing their DNS settings to OpenDNS or Google's Public DNS (instructions are posted on the second page in this thread).


I've tried that. Shows randomly stop playing with no record of where it stopped. I have to resort to watching the website. That's a pain, it's 2015 for crying out loud, this shouldn't even be an issue.
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30 / F / a Sunny place aka...
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Posted 1/4/15

eyeofpain wrote:


evilfallen2 wrote:

I have the same problem and im not from the US so I dont have TWC, any other fix?


The original issue with TWC was resolved a while back, but the current problem is related to the after effects of a massive DDoS attack that CR suffered last week. Some people seem to have luck changing their DNS settings to OpenDNS or Google's Public DNS (instructions are posted on the second page in this thread).



Hmn guess that explains it. Sorry to hear about that. I've done the dns thing again which worked before. Sometimes it works, sometimes it just freezes a bunch of times, and sometimes I get shut out with the video error and can't play anything Hope it manages to get fixed fairly soon. =/
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Posted 1/5/15 , edited 1/5/15
Started getting this error last night myself on PS3. Yeah, seems like there isn't much we can do but to wait for it to come back. I too have tried reconfiguring my dns settings with no luck.

I tried again just now and certain series seems to be working fine.
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Posted 1/5/15
Experiencing the same issue since yesterday.
Fettling with my DNS had not affect.
I'm more or less adding my name into mix to draw more attention to it.

Effected: PS3, PS4 and IPad applications
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25 / M
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Posted 1/5/15
Haven't been able to use the PS4/PS3/Xbox One app since Saturday night. This is just pathetic now.
Posted 1/5/15
This is definitely not an issue with my isp because while my roommate watches fine in the living room on his xbox one my ps4 wont even play videos I just get the error.
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Posted 1/5/15
I've been getting the same issue since last night as well. Same with a friend.
We're both using PS4 app.
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Posted 1/5/15
Seems I can watch previous week's episodes of shows. Just not the latest episodes on PS4. Maybe CR can just re-upload them?
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34 / M / houston, tx
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Posted 1/5/15
PS3 crunchyroll service still broke. Why do I even pay money for this? There are other anime streaming services and they are looking way better than this piece of junk app
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