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Post Reply PS4 "An Unknown video player error has occured"
22040 cr points
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Posted 1/6/15
I don't know about you guys but the PS3 app is working for me now.
33016 cr points
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35 / M / Clarksville, TN
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Posted 1/6/15
Confirmed its the App on Crunchyroll and PS4.

I have a 50mbs Up and Down Fiber line. I watch Crunchyroll just fine on my PC, Xbox360, Tablet, 2 Android Phones
but i can hardly finish a single episode on my PS4.

i have done the DNS trick with Google, OpenDNS and Cisco's DNS numbers.
I have DMZ my PS4
I Upgraded my PS4 to a 1TB Hybrid Seagate drive.
I Directed Connected to Modem and Sacrificed Internet to all others for the PS4.
I have also Sacrificed a Bucket of KFC Chicken to my PS4
And NOTHING has allowed it play an Episode on my PS4 without it Skipping, Freezing, or Crashing with Error.
i have been with CR for 3 years now and enjoy my services on everything but PS4 which is annoying because when i wanna sit on my couch that is only place i can watch it on a 55 inch TV with Surround sound.

Please Fix this APP and stop making Apps for WiiU and other pointless consoles.
rythex 
4021 cr points
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Posted 1/6/15
Yeah, I started having issues again after the DDOS attack, couldn't watch newer stuff.. then older stuff.. then nothing worked on the PS4..
Changed the DNS settings.. didn't work..
Emailed support couple days ago, heard back last night asking me to change the DNS settings again...
Tried Sailormoon and it worked last night flawlessly..
I honestly think CR did something in the back end with their cloud provider and forgot to update something.
51026 cr points
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Posted 1/10/15
I agree. Mine's working fine now as well.
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25 / M / Norwich
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Posted 3/17/15
I got this error on my PS3 on Sunday. I deleted the app and reinstalled it to no avail.

Really annoying.
37318 cr points
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30 / M
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Posted 7/21/15
Just got my Internet up again and a week in cr on my ps3 takes a shit. Wish I knew how to fix this.
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30 / M
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Posted 9/18/15
I cant get more then 1 episode in before i get that unknown error and have to close out CR just to watch the next episode. Its horrible how bad the ps4 app is. Used to work great now it just pisses me off that i stop watching. They need to fix this . I even sent in a ticket and all i got was a generic reply of thx for the bug report.
18 cr points
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20 / F
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Posted 10/2/15
Samething is happing to me death i watch only one ep then the next one i get error and have to close the app and restart it just to watch the next one. It's starting to really peeve me
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