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17 / M / United States
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Posted 12/13/14 , edited 12/13/14
I've been trying to watch some anime on the Crunchyroll app on my XBOX One, but whenever I try to watch ANY video, this pops up:"The application experienced a server error. Please try again later. " My XBOX Live works fine and so do my other apps. I've tried stuff like uninstalling and then reinstalling the app, but the problem continues to persist. Any help would be greatly appreciated
53114 cr points
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28 / M / Hyrule
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Posted 12/13/14
Its happening to me too its also happening on Playstation Platforms maybe Crunchyroll is having a issue with their apps right now?
5007 cr points
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Posted 12/13/14 , edited 12/13/14
i cant watch on any type of platform not even on pc because it keeps telling me to get a premium account when i already have one? i cant watch anime beyond the free member resolutions

EDIT: I can watch now but it still keeps telling me to get a premium membership lol
18 cr points
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17 / M / United States
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Posted 12/13/14 , edited 12/13/14

chaoskiller2000 Its happening to me too its also happening on Playstation Platforms maybe Crunchyroll is having a issue with their apps right now?

Ah, i gotcha. Thanks for tellin me. Glad to know that it's not a problem with my console
58688 cr points
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30 / M / Dallas, TX
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Posted 12/13/14

kurootetsurou wrote:

i cant watch on any type of platform not even on pc because it keeps telling me to get a premium account when i already have one? i cant watch anime beyond the free member resolutions

EDIT: I can watch now but it still keeps telling me to get a premium membership lol


You don't happen to be trying to watch Drama, are you? If so, you may be experiencing the error because you are an Anime-only member.
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Posted 12/14/14

eyeofpain wrote:


kurootetsurou wrote:

i cant watch on any type of platform not even on pc because it keeps telling me to get a premium account when i already have one? i cant watch anime beyond the free member resolutions

EDIT: I can watch now but it still keeps telling me to get a premium membership lol


You don't happen to be trying to watch Drama, are you? If so, you may be experiencing the error because you are an Anime-only member.

I've tried both genres but neither work on my xbone. Everything works on my phone/pc/vita.
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30 / M / Dallas, TX
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Posted 12/14/14


It seems there's problems across all non-website platforms this weekend. Hopefully, it's fixed soon.
Der Zoodirektor
23431 cr points
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34 / M / Germany
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Posted 12/14/14
It seems that Time Warner's DNS service is faulty, which results in Time Warner customers not being able to resolve the IPs of our services properly.

Switching to a public DNS service, such as Google's, should work as a fix.
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17 / M / United States
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Posted 12/14/14

It seems that Time Warner's DNS service is faulty, which results in Time Warner customers not being able to resolve the IPs of our services properly.

Switching to a public DNS service, such as Google's, should work as a fix.


I did what you said, and it worked! Thank you sir!
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40 / M
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Posted 12/15/14 , edited 12/15/14
This works! Thanks so much!
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31 / M / NM
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Posted 12/15/14

shinryou wrote:

It seems that Time Warner's DNS service is faulty, which results in Time Warner customers not being able to resolve the IPs of our services properly.

Switching to a public DNS service, such as Google's, should work as a fix.


Wrong. I am on CenturyLink. Same issue here. Switching to Google DNS didn't fix it either.
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