Post Reply Please fix Paypal checkout already!
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Posted 12/15/14 , edited 12/15/14
Alright, so here is my 'personal' issue with crunchyroll... don't get me wrong, i love you guys and i'd rather legal stream shows instead of ripping them...

But this has really REALLY been annoying me for the past time now...

And that is the paypal checkout.

I get it, i really do, ya guys wanna have secure payments, but please don't show this:

when it leads to this:

(for the non dutch people out there, its basically paypal asking for my credit card....)

So could you please for the love of god fix this so i can use one of the 398 trial codes you keep sending me, or add a paypal checkout button where you pre-pay for one month (those usually are able to be used w/o a credit card)

i mean this has really really annoyed me cause i really want to watch the streams on my computer and android.
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Posted 12/15/14 , edited 12/15/14


This shouldn't be posted in this topic, post this in the feedback threads
merola 
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Posted 12/15/14 , edited 12/15/14
There's also another thread that is possibly about the same issue:
http://www.crunchyroll.com/forumtopic-862101/cant-use-paypal
Der Zoodirektor
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Posted 12/16/14
Your Paypal account is linked to a bank account only?
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Posted 12/16/14

shinryou wrote:

Your Paypal account is linked to a bank account only?


my paypal is linked to my bank but i don't have a credit card so i can't use that, if i had a credit card it wouldn't be a issue, but i don't and its starting to annoy me -_-"
Der Zoodirektor
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Posted 12/16/14
Try the Maestro option.

If that does not work, check out these:

/store/p/82552/Anime-Membership-Gift
/store/p/82544/All-Access-Membership-Gift

You should be able to buy them with your Paypal account.
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Posted 12/18/14

shinryou wrote:

Try the Maestro option.

If that does not work, check out these:

/store/p/82552/Anime-Membership-Gift
/store/p/82544/All-Access-Membership-Gift

You should be able to buy them with your Paypal account.


Still links to paypal which still asks for a credit card, i just want to use my trial tbh ._.
Der Zoodirektor
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Posted 12/18/14 , edited 12/18/14
I think Paypal might have recently changed some of its inner workings when it comes to accounts that only have a European style debit card attached to it. It's possible that in some countries Paypal may not take money from the user's bank account automatically any longer, but rather requires the user to manually charge the Paypal account.
Over here in Germany, for example, Paypal does not work at all with the usual international recurring payment method - even if a credit card is linked to the account.

I'll ask around whether anyone on the support team has recently encountered issues similar to yours.
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