Post Reply Day 3 of iOS Crunchyroll not working
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Posted 12/16/14
So, it's Tuesday and I haven't been able to watch videos (Premium member) on any of my devices since Sunday. I didn't try on Saturday, so maybe we're on day 4 of it not working?

Yesterday I tried it briefly during the day on my iPad and actually got a video to start, but I was at work so I thought, "Hark! It's fixed!". When I came home and sat down to watch, though, no luck. Everything works up until the streaming part - I can see my queue, I can see the descriptions, I can see everything. When I (attempt to) start the video playing, though, it just sits and spins.

Could we get this addressed, pretty please??
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Posted 12/16/14 , edited 12/16/14
This has been going on since at least Friday (thats when I noticed it). If you look , there are about half a dozen threads across several device forums for this same issue. Fixes have been posted in all these threads, these three are probably the most active.

http://www.crunchyroll.com/forumtopic-879589/crunchyroll-not-working
http://www.crunchyroll.com/forumtopic-879849/ps3-app-issue
http://www.crunchyroll.com/forumtopic-879305/ps4-an-unknown-video-player-error-has-occured

So far we've noticed it seems to be a problem with the Time Warner DNS. If we change the DNS, connect via mobile or, as you noticed, connect via a different network we can get service again.

The same thing happened to me on Saturday. I checked a video at Kroger while waiting for a prescription and it worked, only to be disappointed when I got home.
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