Post Reply Apple TV issues
16005 cr points
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24 / M
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Posted 12/18/14
I'm having some issues on my Apple TV, even though crunchy roll works fine on my computer.
These issues are newly introduced (Apple TV worked fine until a couple of days ago)

I've already tried logging off and on and turning the Apple TV and my TV off and on, but the problem persists.

The actual problem is a little finicky. Most shows fail to play. The apple tv attempts to load the episode but only displays the loading animation for a minute or so before receiving the error message "An error occurred loading this content / try again later". However some shows actually work normally. These include: One Piece, Naruto (but not Naruto Shippuden), and DRAMAtical Murder. Some examples of shows that don't work are Toriko, Rurouni Kenshin, Parasyte, Mushishi, and Case Closed.
Der Zoodirektor
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34 / M / Germany
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Posted 12/18/14
TWC's (and also Bright House's) DNS server currently has corrupted entries for the hosts associated with our video streaming for apps.

To circumvent this, please try to configure your router to use an alternative public DNS service provider, such as Google or OpenDNS. How-to's have been posted in several threads on the help forums.
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Posted 12/19/14
Yup that fixed it. For anyone wondering how to do it go to settings -> general -> network -> ethernet -> configure DNS -> manual
and then set your DNS to 008.008.008.008

(this is 8.8.8.8 for Google)
Der Zoodirektor
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34 / M / Germany
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Posted 12/19/14
Good, I'm happy to hear that it's working for you again.
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