Post Reply cancel monthly payments
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Posted 12/20/14
I got a freetrial of this, i was wondering how to cancel my monthly fee for it, i didnt want the subscription, i used the trial to test it out and i was given a monthly subscription
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Posted 12/20/14 , edited 12/20/14

4833120045866143 wrote:

I got a freetrial of this, i was wondering how to cancel my monthly fee for it, i didnt want the subscription, i used the trial to test it out and i was given a monthly subscription


You can cancel your trial by going to the /acct page and clicking the "Cancel..." button, but this will cancel your trial immediately (unless you just signed up today, in which case you'll need to wait 24-48 hours for your billing information to be verified). If you've already been charged, this will not cancel your subscription until your month is up, but if you need to discuss a refund, you should /contact customer support directly, as they don't handle any billing inquiries through the forums.

If you signed up through iTunes, you need to follow the instructions here: http://support.apple.com/kb/ht4098.
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