Post Reply I cancelled my membership but I was still charged through PayPal.
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Posted 12/21/14
I had a subscription which I cancelled, but I was still charged for it. I did not receive the service that I was charged for, and I was also given an NSF through PayPal to my bank for the ordeal. The NSF was dealt with; however, the charge made to my account by Crunchyroll has not been taken care of.

I sent two tickets which haven't been responded to yet, and it's been five days so far, so I'm a little annoyed. I'd like for this to be resolved, or an explanation as to why this happened. Something.

Please.
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30 / M / Dallas, TX
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Posted 12/21/14

Merrth wrote:

I had a subscription which I cancelled, but I was still charged for it. I did not receive the service that I was charged for, and I was also given an NSF through PayPal to my bank for the ordeal. The NSF was dealt with; however, the charge made to my account by Crunchyroll has not been taken care of.

I sent two tickets which haven't been responded to yet, and it's been five days so far, so I'm a little annoyed. I'd like for this to be resolved, or an explanation as to why this happened. Something.


Are you sure you don't have multiple CR accounts connected to the same PayPal account?
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Posted 12/21/14
Yes, I'm sure.
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