Post Reply Problem loading videos on Ouya
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Posted 12/22/14
For a couple weeks now my ouya crunchyroll app will sit at a black screen once you pick a show to watch. After a few minutes it will pop up "there was a problem loading your video if this persists contact tech support.". This seems to happen for all videos I have tried of multiple series. Sometimes an ad loads and plays first and then the popup. Other times it will actually start the show for a bit and then die with that message part way through. All other non-crunchyroll streaming and such seem to work fine.

Any ideas? I tried to reinstall the app on ouya already... No change.
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Posted 12/22/14

laddr wrote:

For a couple weeks now my ouya crunchyroll app will sit at a black screen once you pick a show to watch. After a few minutes it will pop up "there was a problem loading your video if this persists contact tech support.". This seems to happen for all videos I have tried of multiple series. Sometimes an ad loads and plays first and then the popup. Other times it will actually start the show for a bit and then die with that message part way through. All other non-crunchyroll streaming and such seem to work fine.

Any ideas? I tried to reinstall the app on ouya already... No change.


If you have TWC/Bright House or similar ISP, you may be affected by an ongoing DNS issue: /forumtopic-880555/ongoing-dns-service-issues-with-twc-affecting-app-playback-12192014.
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Posted 12/22/14
Ah thanks that must be it, I am on TWC
kmdes 
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Posted 1/2/15 , edited 1/2/15
I have the same problem, but I'm on Shaw.
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