Post Reply Progess bar won't go away?
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23 / M
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Posted 12/23/14
I've been watching show on my tablet and this is a pretty big problem. Whenever I accidentally touch the screen, the progress bar will show up, but it will never go away! It will flicker to indicate that it's going away, but it still stays. This is a problem because it blocks the subtitles. I tried reloading the video, but after watching a whole other series of ads, it still persists on not leaving. Is anyone else having this problem?
Der Zoodirektor
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34 / M / Germany
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Posted 12/23/14
It's probably best if you provide some information about your hardware and software to our customer support via the /contact form, so we can follow up on that issue.
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M / New Jersey
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Posted 12/23/14 , edited 12/23/14
What kind of tablet? If its a kindle fire, the most recent kindle update did some whacky things with the progress bar, pretty much like you describe. There's a thread somewhere here on the help forum but no real solution: http://www.crunchyroll.com/forumtopic-878109/issue-on-4th-gen-2014-kindle-fire-hd-7
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