Post Reply Membership expired
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Posted 12/28/14 , edited 12/28/14
I was on crunchyroll and then I got a pm from crunchybot saying my membership expired. I didn't cancel it and I don't know what happened. I already sent a help request to fix the problem.

I'm wondering what are some reasons this happened?
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Posted 12/28/14

crunchynaruto321 wrote:

I was on crunchyroll and then I got a pm from crunchybot saying my membership expired. I didn't cancel it and I don't know what happened. I already sent a help request to fix the problem.

I'm wondering what are some reasons this happened?


Some of the alternate payment options were recently discontinued, such as Rixty, CR Bucks, and Snail Mail, so if you were using one of those, that could be the reason your subscription ended.

If you used PayPal or a credit card, you should /contact customer support, since they don't resolve billing questions on the forum. If you used iTunes, you'll need to follow Apple's instructions on managing subscriptions here: http://support.apple.com/kb/ht4098.
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