First  Prev  1  2  3  Next  Last
Post Reply Help! Crunchyroll App for Xbox One Crashing
16596 cr points
Send Message: Send PM GB Post
32 / M / Connecticut
Offline
Posted 12/28/14 , edited 11/25/15
So I just got my Xbox One for christmas and installed the crunchyroll app. I used it all the time on my 360 to watch my anime on my big screen and never had any real issues with the app. Sadly, on my Xbox One I open the app and it freezes when I try to go look through my queue. I have tried uninstalling and reinstalling the app and still the same result. This is getting very aggravating. Help Please!!!!
8091 cr points
Send Message: Send PM GB Post
Offline
Posted 12/28/14
I just got an Xbox one aswell and crunchyroll works fine apart from the intermittent buffering and quality reduction.
14028 cr points
Send Message: Send PM GB Post
31 / M / Alabama
Offline
Posted 1/4/15 , edited 11/25/15
I have been having the same issue since the app launched on xbox one. every so often it starts working fine for a few days, then out of no where it stops.
39019 cr points
Send Message: Send PM GB Post
31 / M
Offline
Posted 1/14/15 , edited 7/17/16
mine freezes after opening then crashes back to the home screen. this has been happening snce christmas and i've almost lost hope with this app. I've been able to watch one episode once then right back to crashing.
16011 cr points
Send Message: Send PM GB Post
Offline
Posted 1/31/15
Mine was working fine for awhile, then last sunday it started lagging real bad....then it just closed itself out. Did the uninstall-reinstall and then hard booted the system. Still doesn't work.
14005 cr points
Send Message: Send PM GB Post
22
Offline
Posted 3/8/15 , edited 7/19/16
I had the same problem with the app I would start it up and it crashes,the only way that works for me was having a show pin to xbox home and using the pin to open the app without any problems.
5116 cr points
Send Message: Send PM GB Post
21 / M
Offline
Posted 3/8/15
i had the saame problem try deleting a bunch of shows off your queue thats what i did and my one is working now
8005 cr points
Send Message: Send PM GB Post
24 / F
Offline
Posted 3/8/15
I hate that I pay for this and it won't let me open up one damn episode of anything! Fix the Xbox one app!!
16011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/10/15 , edited 10/21/15
My friend is a free member and he has no problems streaming. So basically I need to lessen my queue so it can load? That's bad
58670 cr points
Send Message: Send PM GB Post
30 / M / Dallas, TX
Online
Posted 4/10/15

VetRaptor wrote:

My friend is a free member and he has no problems streaming. So basically I need to lessen my queue so it can load? That's bad


Are you retaining shows you've already finished? I don't think this issue typically comes up unless you have a very large number of titles in your queue.
16011 cr points
Send Message: Send PM GB Post
Offline
Posted 4/10/15 , edited 10/3/16
I'm just a slow watcher and toss things into my queue cause I'll never remember what they are later on.
26011 cr points
Send Message: Send PM GB Post
33 / M / Wilmington, DE
Offline
Posted 4/27/15 , edited 4/27/15

I was having many problems with ALL of my crunchy apps, and I've found the solution. We shouldn't have to do this, and the company needs to find a workaround, but my queue was easily 50+ shows. I made a note of them all, and kept the most important and imminent shows in my queue, which is down to 15 or so. Everything works fine now. Hope this helps!
11596 cr points
Send Message: Send PM GB Post
24 / M / United States
Offline
Posted 5/6/15 , edited 7/17/16
So basically... If you have a large queue... it massively screws with the app? That's complete bs. It works perfectly on my 360, (I have well over 300+ in my queue) but I can't even navigate the main screen on the One without it crashing. If that's the case, they better start working more on their Xbox One app to fix that problem. Soon enough 360's will stop being worked on and they'll go to strictly next gen. They better solve this problem before then.
10024 cr points
Send Message: Send PM GB Post
Offline
Posted 5/17/15
ima die if it doesn't fix it's self magically pleassee have mercy on mah soul. >.<
23049 cr points
Send Message: Send PM GB Post
Offline
Posted 7/12/15 , edited 11/25/15
I agree it's horse**** that this has been going on since the app launched. I should not have to butcher my queue just becaue they can't hire decent programmers. My Netflix queue is well over 400 and has no issues on xbox one at all.
First  Prev  1  2  3  Next  Last
You must be logged in to post.