Post Reply Refund?
9019 cr points
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Posted 12/31/14
Hello,

Yesterday I wasn't able to cancel my membership because for some reason I wasn't able to get on the website. Unfortunately I was over-drafted because of this and was wondering if it was possible to get a refund? I already canceled my membership hoping that it would make a difference as to whether or not i'll get refund.

Please help and thank you for your time!
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23 / M
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Posted 12/31/14
Good luck with that, they got DDoS attacked yesterday so everything here is probably in chaos as of now.
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43 / M
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Posted 12/31/14
They'll probably grant you your refund but, not any overdraft charges you may have acquired.
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21 / M / The Heroes Associ...
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Posted 12/31/14


Yesterday Crunchyroll suffered a massive DDoS attack that made it impossible to access the site.

I would recommend contacting support via this link

http://www.crunchyroll.com/help?topic=contact

The site is still not 100% so they may take a while to get back to you.

Hope your problem gets resolved!
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Posted 12/31/14
Thank you guys!
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