Post Reply A negative balance on my account?
29023 cr points
Send Message: Send PM GB Post
26 / M / Oxford, Pennsylvania
Offline
Posted 1/1/15
Okay so I tried to add $50 to my reloadable Walmart debit card - and only $46 appeared. I asked customer service, and they said that the total wouldn't appear automatically, yet it appears right away normally. I just chalked it up to the account being slow and went home.

When I came back home, I called the customer service for my card to be sure. They looked into why these 4 bucks weren't showing in my account, and they said there was a -$3 charge from Crunchyroll back on October 9th. It appears that they tried to take the money from my card, then 10 days later it appeared back on my card? Also apparently it took them 3 months to reclaim the money from the October 9th transaction.

Soooo then I contacted Crunchyroll support to see what they say. I told them what happened, and they got back to me - saying that I've been paying correctly for the past few months with no negatives on my account.

Could this all be weirdly tied into yesterday's DDoS attack? Either way, I have $3.11 left on my account, with Janruary 7th being the next date they charge my card. Should I just wait til then to see if they take the money out?
You must be logged in to post.