Created by Codelinx
Post Reply [****NOTE: PLEASE READ THE SECTION BELOW BEFORE SELECTING A CATEGORY EVEN THOUGH THEY SEEM SELF EXPLANATORY****] Are the
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Posted 1/1/15 , edited 1/1/15
Crunchyroll Videos and you


THIS IS TO GIVE FEEDBACK ONLY OF FACTUAL INFORMATION AND IS NOT FOR COMPLAINTS PLEASE. ONLY LIST FACTS IN THE COMMENTS SECTION:

.:* EXAMPLE *:.

Currently my system stats are this:
Internet: wired 10/5Mbps (rated 5/5Mbps dedicated line)
Computer-
CPU: i3-3220
RAM: 2GB DDR3 1600MHz
Hard Drives: Western Digital Green [Sata 3GB]
GPU: MSI HD 6670 (DDR3)


I would assume that most people would like an explanation of these categories.
These are your actual "consistent" internet speeds, and not your rated speeds. I used consistent due to the fact that most people do not have a dedicated line or a line that gaurantees their speeds be at least xxMbps.
I noted the wireless due to the fact that a lot of people stream from mobile devices such as tablets, laptops, or phablets etc in their home and do not use a stationary computer like I am used to doing.


The reason I put this poll together is because I read the streaming requirements from Crunchyroll.

" 4) Does the video stop to buffer?
If you notice the video randomly pausing during playback and then playing again, this means that your connection to our servers is not fast enough to play the video without interruption. This could be caused by a slow and/or unstable internet connection from your ISP (Internet Service Provider). To see if this is the case, you should go the the 2 links below and run each test separately.

4.1) Speedtest.net

For SD videos, a speed of at least 600 kbps (0.6 mbps) is needed.
For 480p videos, a speed of at least 1500 kbps (1.5 mbps) is needed.
For 720p videos, a speed of at least 2500 kbps (2.5 mbps) is needed.
For 1080p videos, a speed of at least 4000 kbps (4 mbps) is needed.

4.2) Pingtest.net

An average response time of 150ms or lower is recommended.
A jitter of 50ms or lower is recommended.

If you don't meet these requirements you will need to do what you can to optimize your network connection by reseting your modem and/or router and making sure no other programs or computers on the network are using the internet. But if none of that helps, you may need to look into upgrading your internet service.

If none of this applies for you, you should read section 5.1 and perform the tests there to see if you are experiencing a routing issue." @ http://www.crunchyroll.com/help?topic=video



Also i did complete section 5.1 and i returned perfect results:
"5.1) To verify this, you'll need to follow the proper instructions below to run some connection tests.

For computers with Windows installed:
Click the Start button and then click on Run (or Window+R).
In the Run window, type "cmd" without quotation marks and press Enter/OK.
When the black Command Prompt opens, type in "nslookup cp150757.edgefcs.net" without the quotation marks and press Enter.
Type "ping cp150757.edgefcs.net" without the quotation marks and press Enter.
Type "tracert cp150757.edgefcs.net" without the quotation marks and press Enter.
When those commands are done, right click anywhere in the command prompt, click Select All and press Enter to copy the text.
For Apple computers with Mac OSX installed:
Open the Network Utility which can be found by going to the Macintosh HD, under Applications and Utilities. (You should also be able to find it via Spotlight)
In the Network Utility window, click on the Ping tab, type in "cp150757.edgefcs.net" without quotation marks and set it to send only 4 pings.
Then click the Ping button and copy the results.
Also, click on the Traceroute tab and type in "cp150757.edgefcs.net" without quotation marks.
Then click the Trace button and copy the results.
For computers with Linux installed:
Open the Terminal.
Type "nslookup cp150757.edgefcs.net" without the quotation marks and press Enter.
Type "ping -c 4 cp150757.edgefcs.net" without the quotation marks and press Enter.
Type "traceroute cp150757.edgefcs.net" without the quotation marks and press Enter.
Highlight the text to copy it.
..."



According to this I should be well on my way to streaming 1080p video at the least. My internet is rated for 75/75 Mbps on a dedicated line, which I consistently get 90-95 Mbps on, and I get a response time normally around 5-10ms. My wireless rates in at 50/50 Mbps with a response time of -10ms. My video card is more than ample to handle streaming the content graphically, even if i do not use hardware acceleration, but even with all the directions they supply it seems to still be a huge issue.


The videos being streamed seem to be using an extremely inadequate algorithm and setup from my experiences. I have tried to connect using mutliple systems, bandwidths, wired or wireless, and even using an exposed server to test the streaming capabilities, but to my surprise all the results were the same, which lead me to believe that Crunchyroll needs a lot of work to fix their streaming efficiency.


As I wrote this up i tested my bandwidth and measured <Ping 8ms / Down 82.46Mbps / Up 91.05Mbps>
Currently my system stats are this:
Internet: wired 90/90Mbps (rated 75/75Mbps dedicated line)
Computer-
CPU: i5 3570k
RAM: 16GB DDR3 2133MHz
Hard Drives: Western Digital RE4[Windows 7 Ultimate runs here], Western Digital Black (Two main drives) [All Sata 6GB]
GPU: MSI 7950 Twin FROZR 3 GB [R7950 TWIN FROZR 3GD5/OC]
Posted 1/1/15
Yes, they are buffering quite slowly.
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Posted 1/1/15
This is consistently not regarding the DDOS attacks.
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Posted 1/1/15
Since the beginning of the summer season, I haven't be able to watch a video with no buffer (i'm talking about 1080p). So I see myself going back to other websites because I can't watch again a video with no this issue. I contacted support, but according to them, is something about my internet or my computer.

The same computer I have been using with no problem for over a year before summer 2014 and my internet connection is very stable. This is the only website any video 1080p lags.

Well, I'm not complaining or anything, i'm just tired of waiting for everything to go back to normal. And again, it might be something with my computer, so I'm not 100% sure what is the source of my video lags only on CR.
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Posted 1/1/15
I agree with you which is why i posted this and wanted to get enough steam to make the community aware and the Crunchyroll tech and PR teams.
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26 / M / Houma
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Posted 1/1/15 , edited 1/1/15
Even with stable speeds well above the HD threshold some will experience problems due to ISP net neutrality violations... especially if those ISPs offer competing entertainment services. This is the whole reason bundles exist and the prices are sky high without them, they are protecting their own interests with a streaming tax of sorts to bully the services...

A VPN never should give you faster speeds to a streaming video site yet when I tested several times that is indeed what happened. Beware of ISP shenanigans (insert plug for Title II reclassification support here, beware of anti-II BS propaganda, blablabla...)
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Posted 1/1/15 , edited 1/1/15
My consistent speeds are .92 upload, and 13.25 download, wired. I don't use wireless. A few times I've seen buffering, and a few times I've seen it get stuck, and I have to restart the video (refresh the page).
Sogno- 
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Posted 1/1/15 , edited 1/1/15
well idk about all the computer-y stuff but i've always had trouble on and off with 1080p and sometimes can just get SD. Was a big issue was I was going through Gintama for some reason. I have a macbook pro so i assume it's my internet connection, & i don't live near a big city or anything so.. country folks luck out on anime lol
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