Post Reply Apple TV Playback Issues
18008 cr points
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Posted 1/2/15 , edited 1/4/15
So this happens every so often and it's driving me a bit crazy. Hopefully someone can either explain or help me with the issue. I will be watching an episode on the Apple TV Crunchy roll app and all of the sudden the picture and sound will freeze yet the time counter for the episode will continue as if the episode is still playing. I have tried logging in and out, restarting the episode and resetting my internet (even though the episodes run smoothly from my laptop of other devices from the same wifi connection). If your solution is to just watch the episodes on another device then please refrain from responding I am looking for a fix for the apple tv experience.
22020 cr points
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Posted 7/23/15
Have you tried changing the resolution? It sounds like your internet connection might not be fast enough for the episodes you are watching and that could be causing errors. Another thing to try is to connect your apple TV to your router through ethernet if you are currently using wireless.
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