Post Reply CrunchyRoll Xbox One App Not Working!?
Niieru 
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Posted 1/4/15
For the past 4 days I can't watch anything on Crunchyroll on my Xbox one! Anyone else having this issue? It keeps giving me error messages when I try to play episodes and if it eventually runs an episode it freezes and lags every 3-5 seconds.
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Posted 1/4/15

Niieru wrote:

For the past 4 days I can't watch anything on Crunchyroll on my Xbox one! Anyone else having this issue? It keeps giving me error messages when I try to play episodes and if it eventually runs an episode it freezes and lags every 3-5 seconds.


I've moved this over to the Xbox support forum. Many of the apps have had problems lately in the aftermath of DDoS attacks. That might be what you're experiencing.

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Posted 1/4/15 , edited 1/4/15
Same here, everytime i want to watch an episode of anything the video keeps freezin it didnt do this before the ddos attack. i hope its fixed soon i just wanna enjoy Anime.
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Posted 1/5/15 , edited 1/5/15
Its also happening on Xbox 360

At least for me. I tested on both systems
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Posted 1/5/15
What was your problem? Not starting or something else. For me it was loading and then buffering and would occasionally skip certain parts. Even going back it would still stick at the same place. It's not the Internet as I can watch fine on my phone. Just wondering if anyone is having the same issues because I would prefer to watch on my television rather than a phone.
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Posted 1/21/15 , edited 1/21/15
I'm not having the problems you guys are having, but my analog stick doesn't seem to work. I can use all my other buttons, but my analog stick and pad don't do anything at all, making it really difficult to select an anime. Has anyone else had that problem?
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Posted 8/6/15
I'm having the analog problem as well and I cannot watch anything on 1080p or 720 on my laptop because of the lag.
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Posted 8/8/15
Yeah I have a similar issue. I cant even get to my queue. The app opens and I have about 15 seconds before it freezes. Also when I go to home screen it just shuts off the app. Im also stuck for the last 4-5 days
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Posted 8/13/15
As lorreen mentioned earlier some apps have a few issues that are being worked out by the team after the DDoS attacks. However, I can direct you to a link that hosts some of the most common solutions to these kind of problems. https://crunchyroll.zendesk.com/hc/en-us/articles/205402055-The-videos-aren-t-working-properly-What-s-wrong-

If problems persist please let us know here https://crunchyroll.zendesk.com/hc/en-us/requests/new so we can track the problem and be certain that we can solve the issue. Thank you for your patience and keep us posted on the results.
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