Post Reply Cloudfire Error 520?
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Posted 1/4/15 , edited 1/4/15
I'm not sure if anyone else is experiencing this but lately, there has been issues with the server since New Years. On occasions, I get this Cloudfire Error 520 that fails to connect to CR's server. It's usually random although it happens more frequently these days and usually in the afternoon or around peak times.

Anyone else experienced this also or know how to resolve it?

Note: It happens when I try to access the forums and sometime the site in general.
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Posted 1/4/15
Same thing happens to me
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Posted 1/4/15
Me too!! We can't get any answers from Cr about it. And yes, been happening since New Years and now it is an everyday/night occurrence , it mostly happens when I try to access the forums also. It is definitely a Cloudflare issue, since I heard CR changed their server to that. But Crunchyroll won't address it and get to the root of it.

I hope they resolve it soon! But it seems to be getting worse, not better.
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Posted 1/4/15
Same they need to do something
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Posted 1/4/15 , edited 1/4/15
It's been happening for several days now, just before New Year's. I don't recall ever having the issue occur during the morning or early afternoon at least. Between 6 PM and 3 AM EST it rears it's ugly head at random. Sometimes it's only for a couple minutes, other times it'll go off and on for an hour or more.

It's the whole site too; Forums, Profiles, Episodes, Front Page, Manga, it all goes down. It's an issue with Cloudflare not connecting to Crunchyroll or vice versa, either way there's a communication issue.
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Posted 1/4/15

CalifCat wrote:

Me too!! We can't get any answers from Cr about it. And yes, been happening since New Years and now it is an everyday/night occurrence , it mostly happens when I try to access the forums also. It is definitely a Cloudflare issue, since I heard CR changed their server to that. But Crunchyroll won't address it and get to the root of it.

I hope they resolve it soon! But it seems to be getting worse, not better.


Oh even night times too?

Yeah, it definitely seems to be a CR server issue though; probably somewhat related to the aftermath DDOS attacks.
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Posted 1/4/15
I'm not a fan of Cloudflare. My experience is it's prone to intermittent errors. I think Akamai Kona and Site Shield are better products albeit far more expensive products. CR will get what they pay for.
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Posted 1/4/15
been happening ever since the DDoS attack -frowns- it comes and goes, you'll be fine for a couple hours but just like a good horror film BAM it comes back to rape your soul when you least expect it~
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Posted 1/4/15
Yeah last night/this morning the 520 error prevented access to the crunchyroll website and the PS3 app.

Here's a picture:

Is this helpful for Crunchyroll to help fix this problem?

And the night before that, the PS3 app desperately struggled to play an episode of When Supernatural Battles Became Commonplace. Play a minute and then buffer for six minutes to only play forty seconds before buffering again. Eventually the episode just wouldn't continue even after restarting the app.
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Posted 1/4/15 , edited 1/4/15
^^^Thanks for posting it, hope they see it....I get the exact same thing, but mine is Los Angeles ...fix this...people are gonna stop paying. Everyone posting on here is a paying subscriber.
Der Zoodirektor
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Posted 1/4/15
Sorry for the inconvenience caused. We'll be ironing out those issues ASAP this week.
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Posted 1/5/15

shinryou wrote:

Sorry for the inconvenience caused. We'll be ironing out those issues ASAP this week.


Thank you for responding, hope it gets sorted out.
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Posted 7/20/15
I am getting the "Error 520" page now. In addition, I am also getting "Error 522" and "Error 524." Both error pages look like the Error 520 page but instead of the "Web server is returning an unknown error" message, both say that a timeout occurred. The Error 524 message simply reads "A timeout occurred." I will post the Error 522 message if i receive that error again. Thank you.
Revolver Dogelot
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Posted 7/20/15

stark700
Note: It happens when I try to access the forums and sometime the site in general.


It happens when CR is under extreme levels of traffic and having problems meeting the load needs. It can also happen if they site is legitimately down or undergoing maintenance. Just give it a few minutes and refresh and it should be gtg.
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