Post Reply Help please
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Posted 1/4/15
Im currently watching crunchyroll on my pc and the video just stops off and on. Currently running 57 MBPS and 0% packet loss. Was monitoring my network as the video played and it never went below 50 MBPS and was always 0% packet loss. Help please, im paying for premium yet it only fucks up when im on my account LOL.
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Posted 2/12/15
I assure you, this has been going on for a while. So far I still haven't received a reply for my support ticket, from last year.
Posted 2/12/15
Yeah, the same thing happens to me on my iOS device. The video keeps pausing at random times, and sometimes the video keeps on loading for minutes before resuming. It can be my internet, but I assure you it is not. Hopefully, they will fix this soon.
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Posted 2/13/15
There could be many causes for this that have nothing to do with CR, including your ISP (such as Comcast, Verizon) selectively downgrading your performance.

Somethings you can try: switch your DNS to use Google's servers. You can also increase your flash buffer to something larger. You might not have an option, however, if you are using mobile apps.
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