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Post Reply Misrepresentation By This Site
17 cr points
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Posted 1/5/15
I was promised once I joined a trial here, from Supremacy1914.com I would receive an amount of Goldmarks of 6,000+ within 15 minutes. It's been past that and:

05
January
2015

Sign up for a free trial at Crunchyroll to earn Goldmark!

Goldmark awarded with your complete and valid registration for the free trial. Offer reports on a 15 minute delay. 6409 Goldmark

Pending (waiting for advertiser's approval)

I hope you will honor your promise! If you do not, I will report a screenshot of this to Supremacy.
58678 cr points
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30 / M / Dallas, TX
Online
Posted 1/5/15

dcpritt wrote:

I was promised once I joined a trial here, from Supremacy1914.com I would receive an amount of Goldmarks of 6,000+ within 15 minutes. It's been past that and:

05
January
2015

Sign up for a free trial at Crunchyroll to earn Goldmark!

Goldmark awarded with your complete and valid registration for the free trial. Offer reports on a 15 minute delay. 6409 Goldmark

Pending (waiting for advertiser's approval)

I hope you will honor your promise! If you do not, I will report a screenshot of this to Supremacy.


I've never heard of "Goldmarks" on CR before. I think this is probably something you should bring up with this Supremacy site, and not Crunchyroll.
17 cr points
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Posted 1/5/15 , edited 1/5/15
Your website PROMISES to report back that we signed up with your site to be rewarded as such. Supremacy1914.com has no reason to lie so obviously someone at your site is falsely marketing and making promises. I have already reported you to them and I would hope your website would honor it's promise. This is promised on supersonicads.com so ONCE again, please attend to this, before your website gets a really bad reputation for false promises.
380 cr points
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Velvet,private je...
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Posted 1/5/15
clearly a spam bot
58678 cr points
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30 / M / Dallas, TX
Online
Posted 1/5/15

dcpritt wrote:

Your website PROMISES to report back that we signed up with your site to be rewarded as such. Supremacy1914.com has no reason to lie so obviously someone at your site is falsely marketing and making promises. I have already reported you to them and I would hope your website would honor it's promise. This is promised on supersonicads.com so ONCE again, please attend to this, before your website gets a really bad reputation for false promises.


I'm not an employee of Crunchyroll, just another user trying to help out people posting to the forums.

But like I said, I haven't seen mention of "Goldmarks" or "Supremacy1914.com" on this site, so I'm not sure Crunchyroll is making any false promises.

If this is an active promotion that CR is involved in, but requires a person manually verify the premium membership, it may take a bit longer than 15 minutes at 4:00am PST on a Monday morning, while CR is working through a backlog of tickets related to the current DDoS-related outages.
Product Design
29118 cr points
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30 / F / San Francisco, CA
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Posted 1/5/15

dcpritt wrote:

I was promised once I joined a trial here, from Supremacy1914.com I would receive an amount of Goldmarks of 6,000+ within 15 minutes. It's been past that and:

05
January
2015

Sign up for a free trial at Crunchyroll to earn Goldmark!

Goldmark awarded with your complete and valid registration for the free trial. Offer reports on a 15 minute delay. 6409 Goldmark

Pending (waiting for advertiser's approval)

I hope you will honor your promise! If you do not, I will report a screenshot of this to Supremacy.


Has the transaction for the currency gone through? This may be a new initiative done by marketing. If it hasn't gone through, I will approach them and see about the validity/status of the promotion.
4011 cr points
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Posted 1/5/15
i would open a ticket with the supremacy1914.com people, have your email and user info from CR ready to give and ask them what is taking so long, i have had problems with other sites who give in game currency for surveys or trial memberships and most times it it not who i signed up with but who i signed up threw that is the problem
17 cr points
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Posted 1/5/15
I did open the ticket. It has not gone through. This is rather frustrating. This site had me put in my Credit Card and everything and I feel it misrepresented itself.
Vatta 
13558 cr points
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17 / M / Ireland
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Posted 1/5/15 , edited 1/6/15

dcpritt wrote:

I was promised once I joined a trial here, from Supremacy1914.com I would receive an amount of Goldmarks of 6,000+ within 15 minutes. It's been past that and:

05
January
2015

Sign up for a free trial at Crunchyroll to earn Goldmark!

Goldmark awarded with your complete and valid registration for the free trial. Offer reports on a 15 minute delay. 6409 Goldmark

Pending (waiting for advertiser's approval)

I hope you will honor your promise! If you do not, I will report a screenshot of this to Supremacy.


I feel like you got scammed.
Product Design
29118 cr points
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30 / F / San Francisco, CA
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Posted 1/5/15

dcpritt wrote:

I did open the ticket. It has not gone through. This is rather frustrating. This site had me put in my Credit Card and everything and I feel it misrepresented itself.


I checked with the relevant department here at Crunchyroll—at first glance we do not have any promotions currently running through Super Sonic. Do you have screenshots of the offer in game? Are you sure it was through Super Sonic?

After your credit card is validated (24-48 hours) you can cancel your free trial from the Settings page and you will not be charged. As for the ingame currently for Supremacy 1914, it's probably best to work with their customer service. I'm stumped as to how this promotion would be offered when Crunchyroll doesn't have an active partnership with Super Sonic.
19520 cr points
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25 / M / United States
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Posted 1/5/15
That sounds like a spam bot.. I'm not sure why you're so angry at CR for this. :/ Just be grateful that you didn't lose anything and cancel your free trial if you'd like.
17 cr points
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Posted 1/10/15
17 cr points
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Posted 1/10/15
AS YOU SEE ABOVE. It clearly shows a promise of Goldmark if you sign up with Crunchyroll.
58678 cr points
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30 / M / Dallas, TX
Online
Posted 1/10/15

dcpritt wrote:

AS YOU SEE ABOVE. It clearly shows a promise of Goldmark if you sign up with Crunchyroll.


But that statement is on Bytro.com, not Crunchyroll.com. They are the ones that should be held accountable for the promotion.
17 cr points
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Posted 1/10/15 , edited 1/10/15
I filed a complaint with them. They say you are the ones to be held accountable. Instead of passing the buck you need to communicate with them and ask why your company is involved. One thing is clear is they you are misrepresenting a promise or being misrepresented.
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