Post Reply In regards to a recent payment....
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Posted 1/11/15
So recently I decided to change my payment option from a 1 month rotation to the 3 month rotation, however I accidentally selected one year and didn't look at it until after the deadline. The payment is pending, and is there anyway I can change this payment for the 3 months worth of membership, as right now I don't actually have that much in my account (I am a student). Thank you for the help.
One Punch Mod
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Posted 1/11/15

Xanitas wrote:

So recently I decided to change my payment option from a 1 month rotation to the 3 month rotation, however I accidentally selected one year and didn't look at it until after the deadline. The payment is pending, and is there anyway I can change this payment for the 3 months worth of membership, as right now I don't actually have that much in my account (I am a student). Thank you for the help.


You should contact customer support directly using the Contact Us form. While support staff try to browse these forums when they have time, the forums are primarily for users to help each other, and this something only support staff can handle for you.
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Posted 1/11/15

lorreen wrote:


Xanitas wrote:

So recently I decided to change my payment option from a 1 month rotation to the 3 month rotation, however I accidentally selected one year and didn't look at it until after the deadline. The payment is pending, and is there anyway I can change this payment for the 3 months worth of membership, as right now I don't actually have that much in my account (I am a student). Thank you for the help.


You should contact customer support directly using the Contact Us form. While support staff try to browse these forums when they have time, the forums are primarily for users to help each other, and this something only support staff can handle for you.


Yeah, I noticed this after making the post...Haha.
Der Zoodirektor
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Posted 1/11/15

Xanitas wrote:

Yeah, I noticed this after making the post...Haha.


You can renew your membership now.
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Posted 1/11/15

shinryou wrote:


Xanitas wrote:

Yeah, I noticed this after making the post...Haha.


You can renew your membership now.


Thanks mate. When I try and purchase the 3 months membership it tells me that I have a pending purchase or an existing membership?
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