Post Reply Free Trial hasn't ended
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Posted 1/13/15 , edited 1/13/15
Ok so this isn't your typical free trial has run over disaster thread. I'm just curious if this has happened to anybody else?

Ok so I signed up for the free trial on 2014-12-29 and I got an expiration date of Jan 12, 2015 at 11:59PM PST

Note I'm in the UK and we are already halfway through the day. So it is the 13th here. The free trial still shows up as Active. I've seen no emails or anything in regards to a purchase of my first month of CR, and see no other payment on my record online.

Does anybody know when this will be charged? I'm happy to support CR and just wondered if anybody else has had this issue? Please take my money
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Posted 1/13/15

Spacedeck wrote:

Ok so this isn't your typical free trial has run over disaster thread. I'm just curious if this has happened to anybody else?

Ok so I signed up for the free trial on 2014-12-29 and I got an expiration date of Jan 12, 2015 at 11:59PM PST

Note I'm in the UK and we are already halfway through the day. So it is the 13th here. The free trial still shows up as Active. I've seen no emails or anything in regards to a purchase of my first month of CR, and see no other payment on my record online.

Does anybody know when this will be charged? I'm happy to support CR and just wondered if anybody else has had this issue? Please take my money


You wont get an email from them. Ive been a member for nearly two months and when my free trial ended I just got charged the next day with no warning or anything. So if your trial ended on the twelve then you should get charged later today, the 13th. Im in the UK too so based on the fact its nearly half one I would have expected you to have been charged by now, so it'll probably be later today
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Posted 1/13/15
Thanks, I hope you're right! Don't want anything to stop me watching Hunter X Hunter uninterrupted

Do you happen to know what the Billing Cycle means? Mine says 14 Days?
Der Zoodirektor
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Posted 1/13/15 , edited 1/13/15
In some rare cases the free trial will have a couple more hours before converting into a paid membership. But don't worry, your premium status will not be interrupted.
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Posted 1/13/15

shinryou wrote:

In some rare cases the free trial will have a couple more hours before converting into a paid membership. But don't worry, your premium status will not be interrupted.


Lucky me the full month has now gone through for me
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Posted 1/13/15

Spacedeck wrote:

Thanks, I hope you're right! Don't want anything to stop me watching Hunter X Hunter uninterrupted

Do you happen to know what the Billing Cycle means? Mine says 14 Days?


Billing cycle means how often your getting billed, so 14 days means you get billed every 14 days. Which sounds a bit off to me as mine is every 30 days. So I suppose you have a different subscription.
Also bear in mind that crunchyroll roll is an American company so you will get billed at a certain time AMERICAN time, and since we're in the UK, that is possibly why you havent been billed as soon as the day starts, because the american day starts 8 hours(i think) after/behind us.
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Posted 1/13/15

Scooty-Bby wrote:


Spacedeck wrote:

Thanks, I hope you're right! Don't want anything to stop me watching Hunter X Hunter uninterrupted

Do you happen to know what the Billing Cycle means? Mine says 14 Days?


Billing cycle means how often your getting billed, so 14 days means you get billed every 14 days. Which sounds a bit off to me as mine is every 30 days. So I suppose you have a different subscription.
Also bear in mind that crunchyroll roll is an American company so you will get billed at a certain time AMERICAN time, and since we're in the UK, that is possibly why you havent been billed as soon as the day starts, because the american day starts 8 hours(i think) after/behind us.


It was the billing cycle of the trial period. Since the membership has updated, it now has gone up to 30 days so all is good now, thanks.
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