Post Reply Item in daily deal few hours after I pre ordered it
Posted 1/14/15
I pre ordered the Nami Mugiwara ver. a few hours ago and it is on daily deals now. But the figure is on the deal only for 1 day so should I cancel this order and re order it? I have already contacted customer support but I'm afraid that they might reply to me after the deal is over
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Posted 1/14/15
Very unlikely that customer support will reply to you on the forum unfortunately. It may be a better idea to give them a ring or something?
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Posted 1/14/15

abhimanyuthegreat wrote:

I pre ordered the Nami Mugiwara ver. a few hours ago and it is on daily deals now. But the figure is on the deal only for 1 day so should I cancel this order and re order it? I have already contacted customer support but I'm afraid that they might reply to me after the deal is over


I've had no problems getting a price adjustment in the past. Hopefully, CS doesn't have so much of a backlog in requests that you don't hear anything back today (US time).
Posted 1/14/15
@eyeofpain I usually recieve a reply from them within 2 days. I guess that is because I am an international customer.
@Scooty-Bby do they have a phone customer service? If so what is their phone no.?
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Posted 1/14/15

abhimanyuthegreat wrote:

@eyeofpain I usually recieve a reply from them within 2 days. I guess that is because I am an international customer.
@Scooty-Bby do they have a phone customer service? If so what is their phone no.?


Where are you from?
Posted 1/14/15
India
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Posted 1/14/15

abhimanyuthegreat wrote:

@eyeofpain I usually recieve a reply from them within 2 days. I guess that is because I am an international customer.
@Scooty-Bby do they have a phone customer service? If so what is their phone no.?


They do not provide customer service by phone.
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