Post Reply HELP!!! I need customer support
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Posted 1/15/15
on Jan 10 I received my order No Game No Life Shiro Ani statue and her hair that suppose to be in her crown is broken. I filled up a form with a picture attached to it and pm a customer support staff member but I haven't got any response from my inbox or spam. hopefully this will be resolve as soon as possible so I could get a new shiro statue that isn't broken
Posted 1/15/15
i read that customer support is busy at the moment due to Ddos attack and backlog of tickets. so you might have to wait a while.
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Posted 1/16/15
I know that the Ddos attack is keeping them busy its just really frustrating knowing you spend alot of money on something and not getting any help to solve the problem. And this is the first time of me having this kind of problem I never got something that I bought from crunchyroll that was broken before.
Der Zoodirektor
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Posted 1/16/15
Don't worry, they'll get around to answer your ticket soon.
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Posted 1/22/15
this month is almost over how long do I have to wait for assistance regarding my order? I don't like having something that I bought broken I payed to much money on this.
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