Post Reply Can't upgrade to full access from anime membership
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Posted 1/18/15
Hey guys when I try to upgrade to full access it just reloads the page? Do I have to wait until my trial is over. ?
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Posted 1/18/15

Davick57 wrote:

Hey guys when I try to upgrade to full access it just reloads the page? Do I have to wait until my trial is over. ?


Yes, if you want All-Access (anime, manga and drama) you'll either need to contact support directly using the Contact Us forum to make the request to have the upgrade kick in before the trial ends, or wait until your trial Anime Membership ends and then upgrade from the regular Anime membership.

If you don't mind losing the rest of your trial days, you can just cancel the trial (as long as you've had it a day or so) and then sign on for a paid All-Access membership, but there's no way without customer support intervention to get the rest of your trial days back.

Do note that if you just want Anime and manga (and not drama), you now get both of those with just an Anime membership--that change happened just a couple of days ago.

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