Post Reply Add a "Site Issue" Option
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Posted 1/29/15
Add a site issue option to the problem list on the contact page.


It would be more useful than "other" when categorizing certain problems.
Example: Episode X of Y is missing.
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Posted 1/29/15

Theodorejm wrote:

Add a site issue option to the problem list on the contact page.


It would be more useful than "other" when categorizing certain problems.
Example: Episode X of Y is missing.


I think that would fit most closely under "Video Playback" but that's still not exact. If you want to make sure your support ticket is handled by the correct department, I would suggest using a descriptive subject line, rather than something generic, like "Site Problem."
5346 cr points
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23 / M
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Posted 1/30/15

eyeofpain wrote:


Theodorejm wrote:

Add a site issue option to the problem list on the contact page.


It would be more useful than "other" when categorizing certain problems.
Example: Episode X of Y is missing.


I think that would fit most closely under "Video Playback" but that's still not exact. If you want to make sure your support ticket is handled by the correct department, I would suggest using a descriptive subject line, rather than something generic, like "Site Problem."


So what do you think would be a more descriptive line for a question like: episode x of y is not listed? Or "There is no title or summery for this episode"
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